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Sustainable and Active Travel Behaviour Change App and Associated Support Services

Leicestershire County Council

This public procurement record has 4 releases in its history.

Award

22 Jul 2026 at 15:31

UK7 - Contract Details Notice
TenderUpdate

19 Feb 2026 at 10:48

UK4 - Tender Notice
TenderUpdate

02 Feb 2026 at 13:17

UK4 - Tender Notice
Tender

30 Jan 2026 at 12:31

UK4 - Tender Notice
Summary of the contracting process

Leicestershire County Council, acting for itself and Leicester City Council, procured a sustainable and active travel behaviour-change app with associated support services. The requirement covers software and information systems, together with IT consulting, software development, internet and support services. The app is intended to support changes in how people travel, with delivery across the Leicestershire and Leicester area. This is a public-sector digital service opportunity for providers able to supply and support an app-based travel behaviour-change solution, rather than a construction, transport infrastructure or vehicle supply contract. The buying organisation is Leicestershire County Council, a sub-central public authority, and the service is classified as a professional and technical service procurement.

The procurement has been awarded and the contract is active. Betterpoints Limited was selected through a below-threshold open competition. Evaluation used the Most Advantageous Tender approach, with price weighted at 40% and quality at 60%. The tender deadline was 24 February 2026 at noon, following an amendment extending the original deadline; enquiries closed on 9 February 2026 at noon. The contract was signed on 22 July 2026 and has a value of £147,200 excluding VAT, or £176,640 including VAT. The contract period runs from 1 August 2026 to 31 July 2027, with three available extensions of 36 months, allowing a maximum end date of 31 July 2030. The procurement comprised one lot.

This award indicates demand from Leicestershire County Council and Leicester City Council for a managed digital product that can influence sustainable and active travel choices. Suppliers well placed for a future requirement would need to combine a functioning behaviour-change app with dependable technical support, software maintenance, internet-based service delivery and the ability to develop or configure the platform for public-sector use. The evaluation weighting shows that service quality matters more than price, so evidence of user engagement, reliable operation, effective support and measurable behaviour-change delivery would be commercially important. The lot was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, making it relevant to specialist digital providers, mobility-tech firms and mission-led organisations with the necessary delivery capability.

How relevant is this notice?

Notice Information

Notice Title

Sustainable and Active Travel Behaviour Change App and Associated Support Services

Notice Description

Leicestershire County Council, on behalf of Leicestershire County Council and Leicester City Council are seeking quotations from providers for the provision of a Sustainable and Active Travel Behaviour Change App and Associated Support Services.

Lot Information

Lot 1

Renewal: Option to extend for 36 months with 3 extensions available

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0612ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069283-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£152,000 £100K-£500K
Lots Value
£152,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£147,200 £100K-£500K

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
24 Feb 2026Expired
Future Notice Date
Not specified
Award Date
22 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicestershire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF2 Leicestershire, Rutland and Northamptonshire
Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

BETTERPOINTS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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