This public procurement record has 4 releases in its history.

Award

05 Aug 2026 at 09:23

Award

10 Jun 2026 at 10:04

Tender

02 Feb 2026 at 15:50

Planning

02 Feb 2026 at 15:34

Summary of the contracting process

Leicester City Council procured a modern electronic point-of-sale (EPOS) solution for De Montfort Hall in Leicester. The requirement covers software and information systems for an up-to-date till system, faster service and support for modern payment methods. It is primarily a goods procurement with associated services. The solution is intended to support the venue’s payment and sales operations, including the EPOS hardware and the ability to replace hardware when required as it reaches the end of its useful life. Delivery and implementation are in Leicester. The requirement was suitable for small and medium-sized enterprises, making it relevant to EPOS providers, retail technology businesses, payment-system specialists and suppliers able to provide both the system and related support services.

This below-threshold procurement used an open competition. The tender closed at 12:00 on 2 March 2026, following an enquiry deadline of 18 February 2026 at 14:00. Three bids reached the final stage, including one from an SME. The award was made to Retail Systems Technology Ltd on 10 June 2026 for £170,011.50 excluding VAT (£204,013.80 including VAT). The contract was signed on 24 July 2026 and runs from 1 August 2026 to 31 July 2029, with possible extensions to 31 July 2034 under an eight-year 3+2+2+1 structure. Evaluation gave 70% weighting to quality and 30% to price. One lot was awarded, with options to replace hardware when needed.

This award indicates demand from Leicester City Council for an integrated EPOS capability serving a major public entertainment venue. A credible competitor for a future requirement would need to supply modern till and payment technology, improve transaction speed and support day-to-day venue operations reliably. The buyer valued quality substantially more than price, so strong implementation planning, service resilience, usability, technical support and evidence of dependable performance would be important alongside competitive pricing. Suppliers should be able to provide both software and associated hardware, manage hardware replacement over the system lifecycle and support a structured, multi-stage contract. The opportunity is particularly relevant to SME retail technology providers with experience delivering EPOS systems for busy customer-facing environments.

How relevant is this notice?

Notice Title

0894EVTCI - De Montfort Hall EPOS Solution

Notice Description

The service is looking to procure a modern EPOS solution that meets the customer requirements for modern payment methods, speed of service and up to date till system.

Lot Information

Lot 1

Renewal: The contract is for 8 years total, with the following breakpoints/extension options: 3+2+2+1

Planning Information

A PME was carried our prior to the Procurement Act 2023, see link below for the PME advert. https://www.contractsfinder.service.gov.uk/notice/ebb2b88d-36bc-465f-b7d4-3012315ef403?origin=SearchResults&p=1

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06147f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073964-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£175,000 £100K-£500K
Lots Value
£175,000 £100K-£500K
Awards Value
£170,011 £100K-£500K
Contracts Value
£170,011 £100K-£500K

Notice Dates

Publication Date
5 Aug 20261 months ago
Submission Deadline
2 Mar 2026Expired
Future Notice Date
3 Feb 2026Expired
Award Date
10 Jun 20263 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Leicester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Postcode Area
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLF21 Leicester

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Retail Systems Technology Ltd

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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