Award

(Maintenance of) Auditbase System

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Award

17 Feb 2026 at 15:28

Award

04 Feb 2026 at 15:58

Summary of the contracting process

This public procurement process involves NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, as the buying organisation. The contract, titled "Maintenance of Auditbase System," falls within the repair and maintenance services category and targets the Swansea Bay Health Board, operating under Welsh devolved regulations. The process concluded with a direct procurement method below the threshold, resulting in the award to Audidata Ltd, a large supplier. The contract spans from 1st April 2026 to 31st March 2027, with the contracting stage completed on 17th February 2026. The procurement primarily covers services within Cardiff and other UK regions, ensuring compliance and seamless management of audiology patient systems.

This tender presents a substantial opportunity for businesses specialising in technical maintenance and support services within the healthcare sector. Business entities with expertise in repairing and maintaining audiology management systems may find growth potential by competing for similar contracts, particularly those operable under direct procurement methods without competition. Companies aligned with digital health solutions and system development, possessing a robust support framework, are well-suited to engage in future opportunities. Businesses looking to expand in the public healthcare sector can leverage engagements with entities like NHS Wales to bolster their influence and market presence.

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Notice Title

(Maintenance of) Auditbase System

Notice Description

The 12-month Auditbase Maintenance and Support contract provides a comprehensive licensing, support, and development solution for Swansea Bay Health Board. It enables users to access a modern, fully supported Audiology Patient Management System, ensuring seamless end-to-end patient flow while maintaining compliance with regulatory requirements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06474d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014440-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£31,693 Under £100K
Contracts Value
£31,693 Under £100K

Notice Dates

Publication Date
17 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Additional Buyers

SWANSEA BAY UNIVERSITY HEALTH BOARD

Contact Name
Mohammad Jaura, Sarah Theobald
Contact Email
mohammad.jaura@wales.nhs.uk, sarah.theobald@wales.nhs.uk
Contact Phone
+442921501389

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL44 Neath Port Talbot
Delivery Location
Not specified

Local Authority
Neath Port Talbot
Electoral Ward
Baglan
Westminster Constituency
Aberafan Maesteg

Supplier Information

Number of Suppliers
1
Supplier Name

AUDIDATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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