Award

(H0796) Provision of Expert Consultancy Services for Embedding Compassionate Leadership and Culture in NHS Wales

HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW)

This public procurement record has 1 release in its history.

Award

16 Feb 2026 at 11:19

Summary of the contracting process

Health Education and Improvement Wales (HEIW) has completed a procurement process, awarding a contract to Michael West and Associates for consultancy services aimed at embedding compassionate leadership and cultural transformation within NHS Wales. This initiative is aligned with HEIW's objectives set forth by the 2025 remit letter from the Welsh Government. Located in Cardiff, the procurement falls under the category of "Education and training services" in the healthcare sector, with services to be delivered within the UK region. Although the procurement was below the threshold and undertaken without competition, the contract runs from 16 April 2025 to 15 April 2027 with a possible extension until 2028.

This tender presents growth opportunities in the consultancy and training sectors, particularly for small and medium enterprises (SMEs) with expertise in leadership development and cultural transformation within healthcare environments. Specialising in human resources and management development, such businesses can leverage this contract to enhance their portfolio in the field of healthcare consultancy services. The approach taken by HEIW highlights the potential for future engagements in similar projects that demand expertise in compassionate leadership and staff retention strategies. As a direct procurement method was used, businesses focusing on offering high-quality niche consultancy services could benefit from understanding and strategically positioning themselves within this domain.

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Notice Title

(H0796) Provision of Expert Consultancy Services for Embedding Compassionate Leadership and Culture in NHS Wales

Notice Description

Health Education and Improvement Wales (HEIW) awarded a contract via Single Tender Action to Michael West and Associates for the provision of expert consultancy services to support the embedding of compassionate leadership and culture across NHS Wales. This work aligns with HEIW's 2025 remit letter from the Welsh Government, focusing on leadership development, staff retention, and cultural transformation within the healthcare system. The contract will run from the date awarded for two years, with a possible 12-month extension.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0654a6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013753-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,000 Under £100K

Notice Dates

Publication Date
16 Feb 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Apr 202510 months ago
Contract Period
15 Apr 2025 - 15 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HEALTH EDUCATION AND IMPROVEMENT WALES (HEIW)
Additional Buyers

NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Contact Name
SAIRAM KUNURI
Contact Email
sairam.kunuri@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QQ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

MICHAEL WEST AND ASSOCIATES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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