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SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Cardiff and Vale University Health Board

This public procurement record has 3 releases in its history.

Award

09 Mar 2026 at 13:50

UK7 - Contract Details Notice
Award

19 Feb 2026 at 09:52

UK6 - Contract Award Notice
Award

19 Feb 2026 at 08:55

UK5 - Transparency Notice
Summary of the contracting process

The Cardiff and Vale University Health Board, in collaboration with NHS Wales Shared Services Partnership, has awarded a contract to AB Sciex UK Limited for the maintenance and support of two Sciex analytical instrument systems, namely QTRAP 6500+ and Triple Quad 5500, including related LC components. The contract, titled "SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT," is under the direct procurement method due to Sciex's unique capability as the original equipment manufacturer. The procurement process adheres to Welsh devolved regulations and was acknowledged on the completion date of 9 March 2026, covering services vital for medical precision equipment repairs. The contract period spans from 30 March 2026 to 29 April 2029, ensuring the continuity and reliability of clinical assays critical for patient diagnostics in Cardiff, UK.

This tender presents growth opportunities for businesses involved in the maintenance and repair of specialised medical equipment, particularly those focusing on proprietary systems support. Given the technical requirements and exclusive rights held by Sciex, the opportunity is ideally suited to firms exhibiting expertise in servicing precision clinical laboratory instruments where uninterrupted operation and quick fault resolution are crucial. Companies possessing engineering specialisation and a strong understanding of diagnostic tools certified by original manufacturers will find this contract highly compatible with their capabilities. The contract also highlights the importance of service continuity for maintaining rigorous clinical standards, underscoring the demand for high-quality support services in the healthcare industry.

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Notice Information

Notice Title

SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Notice Description

The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.

Procurement Information

Sciex is the only supplier capable of delivering the specialist maintenance, servicing, and software support required for the QTRAP 6500+ and Triple Quad 5500 analytical systems, along with their associated LC components, due to their position as the original equipment manufacturer. These instruments underpin time-critical clinical assays, meaning uninterrupted performance, rapid issue resolution, and full calibration integrity are essential for maintaining safe and timely patient testing. Sciex alone has access to certified replacement parts, OEM-trained engineers, proprietary diagnostic tools, remote monitoring, and system-specific software and applications support, all of which are necessary to ensure validated performance and compliance with clinical standards. Their expertise and support model constitute a unique and irreplicable capability, as no third-party provider can legally or technically deliver the same level of servicing or access to OEM-specific tools. Using any alternative supplier would risk system malfunction, extended downtime, and compromised clinical assay integrity, directly endangering service continuity and patient turnaround times. For these reasons, the requirement can only be fulfilled by Sciex under a single-supplier route.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0657a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020911-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50400000 - Repair and maintenance services of medical and precision equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£225,792 £100K-£500K
Contracts Value
£225,792 £100K-£500K

Notice Dates

Publication Date
9 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Feb 20266 months ago
Contract Period
30 Mar 2026 - 29 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cardiff and Vale University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

AB Sciex UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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