Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065dc3-2026-02-27T09:07:09Z",
    "date": "2026-02-27T09:07:09Z",
    "ocid": "ocds-h6vhtk-065dc3",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NHS-QXU",
            "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "QXU"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PTCP-5774-GNNH"
                }
            ],
            "address": {
                "streetAddress": "Dukes Court, Duke Street",
                "locality": "Woking",
                "postalCode": "GU21 5BH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ25"
            },
            "contactPoint": {
                "email": "syheartlandsicb.contractsadmin@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PVDX-6283-RPQJ",
            "name": "NHS SUSSEX INTEGRATED CARE BOARD",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVDX-6283-RPQJ"
            },
            "address": {
                "streetAddress": "Sackville House, Brooks Close",
                "locality": "Lewes",
                "postalCode": "BN7 2FZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ22"
            },
            "contactPoint": {
                "email": "sxicb.contractingandprocurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-NHS-0DF",
            "name": "NHS South Central and West CSU",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "0DF"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PXTZ-5316-XWPW"
                }
            ],
            "address": {
                "streetAddress": "Omega House, 112 Southampton Road",
                "locality": "Eastleigh",
                "postalCode": "SO50 5PB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ35"
            },
            "contactPoint": {
                "email": "scwcsu.procurement@nhs.net"
            },
            "roles": [
                "procuringEntity",
                "processContactPoint"
            ],
            "roleDetails": "Procurement Support",
            "details": {
                "url": "https://www.scwcsu.nhs.uk/"
            }
        },
        {
            "id": "GB-COH-10184077",
            "name": "Accurx Limited",
            "identifier": {
                "scheme": "GB-COH",
                "id": "10184077"
            },
            "address": {
                "streetAddress": "7 Curtain Road, Hackney",
                "locality": "London",
                "postalCode": "EC2A 3LT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "email": "tenders@accurx.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-QXU",
        "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
    },
    "tender": {
        "id": "ocds-h6vhtk-065dc3",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex",
        "description": "Description of the Contract NHS Surrey and Sussex Integrated Care Board (the Authority) intends to make a time limited direct award for digital patient engagement, inbound communication and access related services to maintain continuity across primary care during organisational transition and while requirements for a future procurement are finalised. The contract will ensure continuity of established services and enable the Authority to collate and review outcomes from live test bed activity to support the development of an evidence based specification for a subsequent competitive procurement. This direct award is explicitly a bridging arrangement and does not represent a commitment to long term supply. Contract Duration Term: Up to 24 months Purpose: Bridging arrangement to support continuity, test bed evaluation and requirements finalisation There is no automatic extension beyond this period. Estimated Contract Value PS3.1m total - PS1.55m (excluding VAT) PA for a maximum of 24 months, reflecting the limited scope and duration of the bridging arrangement only. This contract is anticipated to be enacted under the newly formed merged organisation, NHS Surrey & Sussex Integrated Care Board. No conflicts of interest have arisen during the decision making process.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "The Authority considers that the conditions for a direct award under section 41 and Schedule 5 of the Procurement Act 2023 are met, and that this contract is strictly necessary and proportionate, due to: * The requirement for additional or repeat services that are the same as or compatible with existing provisions, where a change of supplier at this stage would risk disproportionate technical and operational difficulties; and * The statutory merger forming NHS Surrey and Sussex ICB, which is restricting operational and commercial bandwidth, combined with ongoing test bed activity that has not yet produced a sufficiently evidenced specification for immediate competition. The scope and duration of the direct award are limited to what is strictly necessary to maintain continuity and enable preparation for competition.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            },
            {
                "id": "additionalRepeatExtensionPartialReplacement"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ],
        "riskDetails": "Future Procurement Intent A competitive procurement will follow as soon as practicably possible once requirements are finalised, informed by early market engagement, test bed outcomes and discovery activity. The nature of this procedure will be informed by national policy drivers and executed in accordance with Procurement Act 2023. The Authority confirms its intention to competitively procure these services. Neutrality and Equal Treatment Participation in early market engagement, test bed activity, or delivery under this bridging contract does not confer any advantage in the subsequent competitive procurement. Any future procurement will be conducted in accordance with the Authority's obligations of transparency, equal treatment and non discrimination. Additional Information This notice is published to provide clear market visibility of the Authority's intention to make a direct award and to demonstrate a transparent and proportionate transition to competition."
    },
    "awards": [
        {
            "id": "1",
            "title": "Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex",
            "status": "pending",
            "value": {
                "amountGross": 3720000,
                "amount": 3100000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "goods",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-10184077",
                    "name": "Accurx Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48814200",
                            "description": "Patient-administration system"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKJ2",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "017668-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/017668-2026",
                    "datePublished": "2026-02-27T09:07:09Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-03-31T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}