Tender

250236 - Maintenance Services for Fire Alarm and Emergency Voice Communication Systems

QUEEN'S UNIVERSITY BELFAST

This public procurement record has 2 releases in its history.

TenderUpdate

19 Mar 2026 at 11:04

Tender

27 Feb 2026 at 12:38

Summary of the contracting process

The procurement process initiated by Queen's University Belfast involves a contract for maintenance services for fire alarm and emergency voice communication systems. This active tender seeks a supplier to deliver both planned preventative and reactive maintenance for the University's systems, ensuring compliance with BS 5839 standards. Located in Belfast, Northern Ireland, the buyer is classified as a sub-central government public authority. The procurement is at the tender stage, using an open procedure, with critical dates including an updated submission deadline of 26 March 2026, and the contract expected to be awarded by 1 May 2026. The contract period is set from 1 June 2026 to 31 May 2029, with possible extensions up to 31 May 2031.

This tender offers significant business growth opportunities for businesses specialising in fire alarm systems maintenance, particularly those with Gent System integrator status. Companies experienced in the design, installation, and service of Gent Fire Alarm products will find this contract lucrative, given the requirement to maintain this status throughout the contract term. It is ideally suited for businesses that can adapt to evolving technology, especially as some legacy devices may need replacing due to discontinued support. The primary focus is on quality and cost, with price constituting 70% of the evaluation criteria, making this an attractive opportunity for cost-effective service providers willing to maintain high standards in contingency and sustainable procurement practices.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

250236 - Maintenance Services for Fire Alarm and Emergency Voice Communication Systems

Notice Description

This contract is for the provision of planned preventative maintenance and reactive maintenance for fire alarm systems, and emergency voice communication systems to Queen's University Belfast (Queen's). The Supplier must ensure that all work in relation to all domestic / non-domestic fire alarm and detection systems, ancillary equipment (VESDA, hold open devices, access control, etc), and emergency voice communication systems is carried out in accordance with the current and relevant BS 5839 and manufacturer's instructions. As a minimum, the Supplier must hold Gent System integrator status for the design, installation, commissioning, servicing and maintenance of Gent Fire Alarm products. This status must be maintained by the Supplier throughout the contract period.

Lot Information

Lot 1

Renewal: Contract shall be for 3 years with the option to extend by up to a further 24 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065e3d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025056-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

31 - Electrical machinery, apparatus, equipment and consumables; lighting

45 - Construction work

50 - Repair and maintenance services


CPV Codes

31625200 - Fire-alarm systems

45312100 - Fire-alarm system installation work

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£1,875,000 £1M-£10M
Lots Value
£1,875,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20261 months ago
Submission Deadline
26 Mar 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
2031-02-03

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
QUEEN'S UNIVERSITY BELFAST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT7 1NN
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065e3d-2026-03-19T11:04:55Z",
    "date": "2026-03-19T11:04:55Z",
    "ocid": "ocds-h6vhtk-065e3d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NIC-101788",
            "name": "Queen's University Belfast",
            "identifier": {
                "scheme": "GB-NIC",
                "id": "101788"
            },
            "address": {
                "streetAddress": "University Road",
                "locality": "Belfast",
                "postalCode": "BT7 1NN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKN06"
            },
            "contactPoint": {
                "name": "Donall Patton",
                "email": "procurement@qub.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.qub.ac.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-NIR",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Northern Irish devolved regulations apply"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-NIC-101788",
        "name": "Queen's University Belfast"
    },
    "tender": {
        "id": "250236",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "250236 - Maintenance Services for Fire Alarm and Emergency Voice Communication Systems",
        "description": "This contract is for the provision of planned preventative maintenance and reactive maintenance for fire alarm systems, and emergency voice communication systems to Queen's University Belfast (Queen's). The Supplier must ensure that all work in relation to all domestic / non-domestic fire alarm and detection systems, ancillary equipment (VESDA, hold open devices, access control, etc), and emergency voice communication systems is carried out in accordance with the current and relevant BS 5839 and manufacturer's instructions. As a minimum, the Supplier must hold Gent System integrator status for the design, installation, commissioning, servicing and maintenance of Gent Fire Alarm products. This status must be maintained by the Supplier throughout the contract period.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "31625200",
                        "description": "Fire-alarm systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45312100",
                        "description": "Fire-alarm system installation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50000000",
                        "description": "Repair and maintenance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKN",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2250000,
            "amount": 1875000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA",
            "CPTPP"
        ],
        "submissionMethodDetails": "https://in-tendhost.co.uk/queensuniversitybelfast/aspx/Home",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-03-26T16:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-03-17T23:59:59+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-05-01T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 2250000,
                    "amount": 1875000,
                    "currency": "AED"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Mobilisation Plan",
                            "numbers": [
                                {
                                    "number": 3.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contract Management Plan",
                            "numbers": [
                                {
                                    "number": 18,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contingency Arrangements",
                            "numbers": [
                                {
                                    "number": 3.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Sustainable Procurement",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation Plan",
                            "numbers": [
                                {
                                    "number": 3.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contract Management Plan",
                            "numbers": [
                                {
                                    "number": 18,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Contingency Arrangements",
                            "numbers": [
                                {
                                    "number": 3.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Sustainable Procurement",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2031-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Contract shall be for 3 years with the option to extend by up to a further 24 months"
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "017879-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/017879-2026",
                "datePublished": "2026-02-27T12:38:05Z",
                "format": "text/html"
            },
            {
                "id": "025056-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/025056-2026",
                "datePublished": "2026-03-19T11:04:55Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2031-02-03T23:59:59+00:00"
                },
                {
                    "startDate": "2031-02-03T23:59:59+00:00"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "Invoices should be emailed directly to Queen's Accounts Payable Office at p2pinvoices@qub.ac.uk quoting the relevant University Purchase Order number, University Works' Request number (Planon), detail of the works / location and cost broken down into labour and materials. Invoices submitted which do not meet the above criteria will be returned to the Supplier for amendment."
        },
        "riskDetails": "Gent has discontinued its support for some legacy fire alarm devices. As a result, during the contract period, faulty units may no longer be repairable and may need to be replaced with new devices and fire alarm control panels / field devices upgraded, which would normally have been retained.",
        "amendments": [
            {
                "id": "025056-2026",
                "description": "The submission deadline for this tender has been extended to ensure bidders have time to review the response to clarification 1. This clarification includes updates to Appendix 1 - Tender Response (Price) - now version 2, which was amended to resolve calculation errors in the spreadsheet."
            }
        ]
    },
    "language": "en"
}