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Enterprise Agents Freshservice

Beyond Housing

This public procurement record has 1 release in its history.

Award

27 Feb 2026 at 13:59

Award Notice
Summary of the contracting process

This procurement process involves Beyond Housing Limited, located in Scarborough, UK, as the buying organisation, seeking to acquire software package and information systems under the title "Enterprise Agents Freshservice". The procurement falls within the industry category of goods and adheres to the main procurement category which is software package provision, specifically through the G-Cloud 14 Framework Agreement. The contract, awarded on 27 February 2026, was completed via a limited procurement method without prior publication of a call for competition. This call-off contract specifically involves the provision of enterprise annual agents, assets packet, and support. The delivery locations are within regions UKC and UKE, aligning closely with the organisation's locality.

This contract represents a valuable opportunity for businesses specialising in software package provision, particularly those familiar with the G-Cloud framework. Freshworks Inc, a large supplier from the United States, successfully secured this contract, highlighting opportunities for similar firms capable of delivering enterprise solutions efficiently. Businesses in the IT service management sector, and those focusing on cloud service platforms, would find this procurement particularly relevant for growth, especially if they can offer competitive pricing and high-quality service delivery. The procurement method suggests a preference for firms with established reputations or pre-qualified status within such frameworks. This could encourage further engagement from businesses aiming to expand their footprint in the UK housing and community amenities market.

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Notice Information

Notice Title

Enterprise Agents Freshservice

Notice Description

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14)

Lot Information

Lot 1

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and Support

Procurement Information

Contract awarded via Gcloud14 framework as call off contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065e61
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017950-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£86,664 Under £100K

Notice Dates

Publication Date
27 Feb 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Beyond Housing
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SCARBOROUGH
Postcode
YO12 7BH
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLC North East (England), TLE Yorkshire and The Humber
Local Authority
North Yorkshire
Electoral Ward
Castle
Westminster Constituency
Scarborough and Whitby

Supplier Information

Number of Suppliers
1
Supplier Name

Freshworks Inc.

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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