Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

GP IT Services

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

13 Jul 2026 at 17:14

UK6 - Contract Award Notice
TenderUpdate

03 Mar 2026 at 12:43

UK4 - Tender Notice
Tender

02 Mar 2026 at 10:38

UK4 - Tender Notice
Summary of the contracting process

The procurement process for GP IT Services has been conducted by NHS Suffolk and North East Essex Integrated Care Board, now merged into NHS Norfolk and Suffolk Integrated Care Board, headquartered in Ipswich. The award stage is complete as of 13 July 2026, with Norfolk Community Health and Care NHS Trust emerging as the successful supplier. This contract is vital for supporting the IT infrastructure in General Practice premises. The procurement follows an open procedure with a contract period starting from 1 December 2026 to 30 November 2029, with possible extensions up to 2031. This service procurement is primarily categorised under IT services: consulting, software development, Internet, and support, addressing the UKH region.

This tender represents a significant opportunity for businesses specialising in IT solutions and services for the healthcare sector, particularly those focusing on infrastructure modernisation and digital innovation. Small and medium enterprises (SMEs) and businesses experienced in cloud architecture, mobile technology, and IT system integration are well-suited for collaboration. The comprehensive requirements, including creating a seamless digital environment across Integrated Care Systems, offer avenues for significant business growth, technological advancement, and fostering long-term partnerships with NHS entities.

How relevant is this notice?

Notice Information

Notice Title

GP IT Services

Notice Description

At the point of publishing the FTS Tender Notice, the procurement was for Suffolk & North East Essex ICB. During the procurement process, Suffolk & North East Essex ICB and Norfolk & Waveney ICB merged as part of the ICB reconfiguration and became a single entity named NHS Norfolk and Suffolk Integrated Care Board. The contract will be with NHS Norfolk and Suffolk Integrated Care Board. Suffolk & North East Essex ICB is looking for an IT provider to join them on their journey to improve and modernise the infrastructure in General Practice premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed. The service they will commission will be in alignment to the Primary Care Digital Services Model. Suffolk & North East Essex ICB is seeking a provider to deliver a stable, flexible IT system to support a collaborative, productive workforce. Specifically, they aim to: * Spend public money wisely and well. * Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from general practice can work seamlessly elsewhere in the ICS. * Remove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented. * Maximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing. * Allow for flexible user self-service by provision of a standard software catalogue of options. * Ensure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model. * Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration & time delays to end user local service provision. * Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team. * Leverage the benefits of the cloud architecture to deliver innovative GPIT support. * Remove or reduce waits for replacement equipment through localised provision. Any successfully appointed IT provider will be required to work in close collaboration with partner organisations across the ICS.

Lot Information

Lot 1

Renewal: The initial contract term shall be 3 years, with the option to extend by a further 2 x 1 year Contract extension periods, up to a maximum Contract Term of 5 Years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065f2e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065806-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£5,201,500 £1M-£10M
Lots Value
£5,201,500 £1M-£10M
Awards Value
£5,200,004 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 months ago
Submission Deadline
1 Apr 2026Expired
Future Notice Date
Not specified
Award Date
13 Jul 20262 months ago
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD
Additional Buyers

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

Norfolk Community Health and Care NHS Trust

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...