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UK2 notice - Provision of Merchant Acquirer Services

Driver & Vehicle Licensing Agency

This public procurement record has 4 releases in its history.

Planning

24 Aug 2026 at 11:40

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

03 Mar 2026 at 10:40

UK2 - Preliminary Market Engagement Notice
Planning

02 Mar 2026 at 14:06

UK2 - Preliminary Market Engagement Notice
Planning

02 Mar 2026 at 11:52

UK1 - Pipeline Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency intends to procure merchant acquirer services for accepting credit and debit card payments from card-issuing banks. The service will support a wide range of DVLA activities, including electronic vehicle licensing, personalised registrations, enforcement penalty payments, driver licence services, tachograph company and driver cards, trailer registration, duplicate and replacement registration documents, driver customer services, Vehicle Excise Duty recovery, first registration, online enforcement penalty payments and registration of number plate suppliers. This is a banking and payment service requirement, classified under CPV 66100000. Delivery will cover the United Kingdom. The requirement is intended to maintain continuity of payment services across multiple customer-facing and enforcement-related operations.

This procurement is at the planning stage: DVLA has announced an intention to buy but has not invited tenders. The planned procedure is expected to use a framework agreement, with one lot. The buyer has scheduled preliminary market engagement and expects the next notice to be published on 27 April 2026; the engagement exercise is scheduled through 7 September 2026. The planned contract period is from 1 December 2028 to 30 November 2033, with a possible extension to 30 November 2035 and a renewal provision. The requirement is above the applicable threshold. No contract value or budget is stated. The market engagement is intended to help inform the developing procurement before it reaches the tender stage.

This requirement is likely to suit merchant acquirers, payment service providers and banking organisations with experience of processing high volumes of card payments for public services. Relevant suppliers should be able to provide resilient acquiring services, maintain continuity during transaction processing, and connect with multiple service environments supporting licensing, registrations, penalties, driver services and vehicle taxation. Experience of secure payment operations across varied customer journeys would be relevant, as would the operational capacity to support a national service used by DVLA customers and enforcement functions. Suppliers should use the planning and engagement phase to understand the buyer’s service expectations, integration needs and framework approach, then prepare for the later competition rather than treating this notice as an invitation to bid now.

How relevant is this notice?

Notice Information

Notice Title

UK2 notice - Provision of Merchant Acquirer Services

Notice Description

DVLA requires a Merchant Acquirer service to ensure service continuity and enable the acceptance of credit and debit card payments from card issuing banks. The MA service must support payment options for a range of DVLA services, including (but not limited to): * Electronic Vehicle Licensing (EVL) * Personalised Registrations (Sales and Retain) * Enforcement Penalty Payments * Driver Licence services * Tachograph Company and Driver Cards * Trailer Registration * Duplicate and Replacement Registration Documents * Driver Customer Services * Vehicle Excise Duty (VED) Recovery * First Registration * Online Enforcement Penalty Payment (OEPP) * Registration of Number Plate Suppliers (RNPS)

Planning Information

Please contact leanne.fry@dvla.gov.uk to receive the questions and participate in this market engagement exercise.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065f6b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080259-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66100000 - Banking and investment services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
27 Apr 2026Expired
Award Date
Not specified
Contract Period
1 Dec 2028 - 30 Nov 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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