Award

Provision of a Multichannel Directory Platform

SUNDERLAND CITY COUNCIL

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 19:16

Summary of the contracting process

The contract for the Provision of a Cloud Based Multichannel Directory Platform has been awarded by Sunderland City Council, a regional authority based in Sunderland, United Kingdom. The procurement process is classified under the industry specific software package category for goods, focusing on the development and maintenance of digital directories. Awarded using the CCS G-Cloud 14 Framework, the contract began on 1st April 2026, with an initial duration of 12 months and an option to extend for another year. The procurement method was limited, executed without prior publication of a call for competition, indicating a direct negotiation under specific regulatory allowances outside the scope of typical directive applications.

This opportunity highlights growing possibilities for businesses involved in cloud technology and software solutions, particularly large-scale software providers like Idox Software Limited, the awarded supplier. It demonstrates the demand for specialised digital solutions within the public sector, leveraging familiar frameworks like the CCS G-Cloud. Businesses aiming to expand in public sector contracts and those offering scalable tech solutions, especially those capable of adapting to cloud infrastructure requirements, would be well-suited to explore similar prospects. Remaining aware of extensions and renewals can prompt strategic engagement with Sunderland City Council for future projects.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Provision of a Multichannel Directory Platform

Notice Description

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform.

Lot Information

Lot 1

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform. The contract commences on 1st April 2026 for a period of 12-months with the option to extend for a further 12-months at the complete discretion of the Council.

Procurement Information

The above contract was awarded via the Crown Commercial Service (CCS) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066195
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019240-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,000 Under £100K

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Feb 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SUNDERLAND CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR1 3AA
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC23 Sunderland

Local Authority
Sunderland
Electoral Ward
Millfield
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX SOFTWARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-066195-2026-03-03T19:16:02Z",
    "date": "2026-03-03T19:16:02Z",
    "ocid": "ocds-h6vhtk-066195",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-066195",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of a Multichannel Directory Platform",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48100000",
            "description": "Industry specific software package"
        },
        "mainProcurementCategory": "goods",
        "description": "Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform.",
        "lots": [
            {
                "id": "1",
                "description": "Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the Provision of a Cloud Based Multichannel Directory Platform. The contract commences on 1st April 2026 for a period of 12-months with the option to extend for a further 12-months at the complete discretion of the Council.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKC23"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "The above contract was awarded via the Crown Commercial Service (CCS) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015."
    },
    "awards": [
        {
            "id": "019240-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-02933889",
                    "name": "Idox Software Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-139398",
            "name": "Sunderland City Council",
            "identifier": {
                "legalName": "Sunderland City Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "City Hall, Plater Way,",
                "locality": "Sunderland",
                "region": "UKC23",
                "postalCode": "SR13AA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Virginia Ainsley",
                "email": "virginia.ainsley@sunderland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.sunderland.gov.uk",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "01",
                        "scheme": "COFOG",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-02933889",
            "name": "Idox Software Limited",
            "identifier": {
                "legalName": "Idox Software Limited",
                "id": "02933889",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Unit 5, Woking 8, Forsyth Road, Woking",
                "locality": "Surrey",
                "region": "UKJ2",
                "postalCode": "GU21 5SB",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-176019",
            "name": "FAO Glenda Malone, Sunderland City Council, Corporate Procurement Team",
            "identifier": {
                "legalName": "FAO Glenda Malone, Sunderland City Council, Corporate Procurement Team"
            },
            "address": {
                "streetAddress": "City Hall, Plater Way",
                "locality": "Sunderland",
                "postalCode": "SR1 3AA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "www.corporate.procurement@sunderland.gov.uk"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://www.sunderland.gov.uk"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-139398",
        "name": "Sunderland City Council"
    },
    "contracts": [
        {
            "id": "019240-2026-1",
            "awardID": "019240-2026-1",
            "status": "active",
            "value": {
                "amount": 50000,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-26T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}