Planning

Response Maintenance (South Belfast, East Belfast, South West & South Down)

NORTHERN IRELAND HOUSING EXECUTIVE

This public procurement record has 2 releases in its history.

Planning

24 Mar 2026 at 14:35

Planning

13 Mar 2026 at 17:49

Summary of the contracting process

The Northern Ireland Housing Executive is planning an upcoming tender process titled "Response Maintenance (South Belfast, East Belfast, South West & South Down)" in the United Kingdom. This procurement falls within the construction and maintenance industry categories and is specifically focused on responsive maintenance services across various regions in Belfast and South Down. The process is currently in the planning stage, with a noteworthy virtual Meet the Buyer event scheduled from 11:00 am to 12:00 noon on 31 March 2026, where interested suppliers can learn more about the opportunity. Suppliers are required to register their interest by 30 March 2026. The planned contract, expected to be substantial in value, is set to commence on different start dates for the respective lots, beginning on 1 July 2026 for South West, and extending to November for South Down. This initiative will support extensive social value outcomes and aims at continuous improvement throughout the contract term.

This tender presents significant opportunities for businesses specialising in construction and maintenance works, including civil engineering, asbestos removal, fire safety, and building services. The contract invites suppliers capable of delivering a comprehensive 24/7 responsive repairs service, managing multi-trade repair tasks, and ensuring thorough technical and compliance inspections. Companies committed to high standards in health and safety, customer care, IT integration, and environmental sustainability will find themselves well-suited for competition. This selective procurement method encourages participation from SMEs, and businesses meeting the detailed financial, legal, and technical criteria can leverage this opportunity to expand their footprint in Northern Ireland through collaboration with the Northern Ireland Housing Executive. Key performance indicators and social value contributions are integral parts of the assessment, making this contract a strategic opportunity for growth and industry leadership.

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Notice Title

Response Maintenance (South Belfast, East Belfast, South West & South Down)

Notice Description

This competition will involve 4 lots: South Belfast East Belfast South West South Down Historically, South & East Belfast were delivered as a single contract covering approximately 10,000 units. This area will be segmented into two distinct Lots in this Competition. The lot contracts will deliver responsive maintenance, emergency repairs, void property works, civil engineering, asbestos services, fire safety works, and associated inspections across the Contracting Authority's properties within the relevant region. The Suppliers will provide a 24/7/365 responsive repairs service, undertake technical and compliance inspections, manage multi-trade repair tasks, and support statutory landlord obligations. Services include working in occupied and unoccupied homes, communal areas, and Contracting Authority-owned land and buildings. The Suppliers must meet extensive requirements in health and safety, customer care, IT integration, appointments, reporting, social value, environmental sustainability, and performance management, and must collaborate with the Contracting Authority. No minimum volume of work is guaranteed. In accordance with the Procurement Policy Note 01/21 - Social Value in Procurement, this Contract will deliver measurable social value outcomes. Under this Procurement Suppliers will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and Award Criteria may relate, in particular, to social value. Information relating to the Pre-Tender Estimate will be provided within the Tender Notice and associated tender documents. It is expected that the following changes may be made to the associated tender documents: - Updated specification(s) - Revised Schedule of Rates from v6.3 (2007) to v8 (2022) - KPI Targets adjusted from 90-95% range to 85-90% - MAP adjusted from 80-90% range to 80-85% - Performance damages expected to be assessed on a quarterly average rather than a monthly basis - Inclusion of mechanism(s) for ongoing collaboration and joint improvement planning - 5-year flat contract term Full details of the Scope and any associated changes will be set out in the associated tender documents. The content of this notice is indicative only and subject to change with or without notice. Please note that the contract start and end dates shown herein relate solely to the South West Lot. These fields were mandatory, and the system did not allow entry of the corresponding dates for the remaining Lots. The contract start and ends dates for all Lots are, however, provided within the Planned Procurement Notice and will be provided in the ITT.

Lot Information

South West (South Region)

Refer to Procurement description [FRM03.N28] - South West

South Belfast (Belfast Region)

Refer to Procurement description [FRM03.N28] - South Belfast

East Belfast (Belfast Region)

Refer to Procurement description [FRM03.N28] - East Belfast

South Down

Refer to Procurement description [FRM03.N28] - South Down

Planning Information

The Housing Executive intends to host a virtual Meet the Buyer event in advance of publishing the Tender Notice for this opportunity. The purpose of this event is to update interested suppliers on the refinements made to the associated tender documents, reflecting some feedback and insights gathered through market engagement undertaken in recent years in relation to the Response Maintenance service in general. The Meet the Buyer event will be held via Microsoft Teams and will commence at 11:00am until 12noon on Tuesday, 31 March 2026. Suppliers wishing to attend must register their interest no later than 12:00 noon on Monday, 30 March 2026 by emailing cprocurement@nihe.gov.uk addressing your email to Martin McLaughlin or Christopher Brown. Expressions of interest should include the name, job role, and email address of each individual who plans to attend. A Microsoft Teams link will be issued to the nominated point of contact following registration. The Housing Executive also intends to publish the presentation slides from the event on its website in due course. n.b. The Housing Executive intends to undertake a comprehensive review of its response maintenance requirement during this contract. It is therefore intended that the contract will facilitate opportunities to apply continuous improvement that may arise from the review over the contract period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066a69
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026870-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

45000000 - Construction work

45100000 - Site preparation work

45111100 - Demolition work

45200000 - Works for complete or part construction and civil engineering work

45210000 - Building construction work

45211310 - Bathrooms construction work

45261900 - Roof repair and maintenance work

45262660 - Asbestos-removal work

45300000 - Building installation work

45310000 - Electrical installation work

45312100 - Fire-alarm system installation work

45330000 - Plumbing and sanitary works

45340000 - Fencing, railing and safety equipment installation work

45343000 - Fire-prevention installation works

45343100 - Fireproofing work

45350000 - Mechanical installations

45400000 - Building completion work

45410000 - Plastering work

45420000 - Joinery and carpentry installation work

45421151 - Installation of fitted kitchens

45430000 - Floor and wall covering work

45440000 - Painting and glazing work

45450000 - Other building completion work

45453000 - Overhaul and refurbishment work

45453100 - Refurbishment work

50000000 - Repair and maintenance services

50700000 - Repair and maintenance services of building installations

71315000 - Building services

71315400 - Building-inspection services

71600000 - Technical testing, analysis and consultancy services

71631000 - Technical inspection services

90650000 - Asbestos removal services

Notice Value(s)

Tender Value
ÂŁ143,742,831 ÂŁ100M-ÂŁ1B
Lots Value
ÂŁ143,742,830 ÂŁ100M-ÂŁ1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20261 months ago
Submission Deadline
30 Apr 2026Expired
Future Notice Date
1 Apr 2026Expired
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTHERN IRELAND HOUSING EXECUTIVE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 8PB
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                        "description": "Repair and maintenance services of building installations"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71315000",
                        "description": "Building services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71315400",
                        "description": "Building-inspection services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71600000",
                        "description": "Technical testing, analysis and consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90650000",
                        "description": "Asbestos removal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "71631000",
                        "description": "Technical inspection services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45410000",
                        "description": "Plastering work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45420000",
                        "description": "Joinery and carpentry installation work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45430000",
                        "description": "Floor and wall covering work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45440000",
                        "description": "Painting and glazing work"
                    },
                    {
                        "scheme": "CPV",
                        "id": "45450000",
                        "description": "Other building completion work"
                    }
                ],
                "relatedLot": "4"
            }
        ],
        "value": {
            "amountGross": 172491398.37,
            "amount": 143742831.98,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The procedure is expected to follow the steps below: - Publication of the Planned Procurement Notice - Publication of the Tender Notice and Associated Tender Documents - Submission of Tenders - Evaluation of initial Tenders against the award criteria published in the associated tender documents. The evaluation will be based on a 70% price 30% quality of which a minimum of 10% will be for social value. - The associated tender documents will reserve the right for the Contracting Authority to invoke a Best and Final Offer (BAFO) stage. - Final evaluation of Tender(s) following BAFO (if used). - Scores, ranking, issuance of assessment summaries (where required), completion of standstill. - Contract award following the end of the standstill period."
        },
        "mainProcurementCategory": "works",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://etendersni.gov.uk/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-04-30T15:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-04-16T15:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-06-24T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "title": "South West (South Region)",
                "description": "Refer to Procurement description [FRM03.N28] - South West",
                "status": "planned",
                "value": {
                    "amountGross": 22612063.64,
                    "amount": 18843386.37,
                    "currency": "GBP"
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full Legal and Financial capacity requirements will be detailed in PSQ1 of the tender documents."
                        },
                        {
                            "type": "technical",
                            "description": "Full Technical Ability requirements will be detailed in PSQ1 of the tender documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-01T00:00:00+01:00",
                    "endDate": "2031-06-30T23:59:59+01:00"
                }
            },
            {
                "id": "2",
                "title": "South Belfast (Belfast Region)",
                "description": "Refer to Procurement description [FRM03.N28] - South Belfast",
                "status": "planned",
                "value": {
                    "amountGross": 48776748.25,
                    "amount": 40647290.21,
                    "currency": "GBP"
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full Legal and Financial capacity requirements will be detailed in PSQ1 of the tender documents."
                        },
                        {
                            "type": "technical",
                            "description": "Full Technical Ability requirements will be detailed in PSQ1 of the tender documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2031-08-31T23:59:59+01:00"
                }
            },
            {
                "id": "3",
                "title": "East Belfast (Belfast Region)",
                "description": "Refer to Procurement description [FRM03.N28] - East Belfast",
                "status": "planned",
                "value": {
                    "amountGross": 46801751.3,
                    "amount": 39001459.42,
                    "currency": "GBP"
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full Legal and Financial capacity requirements will be detailed in PSQ1 of the tender documents."
                        },
                        {
                            "type": "technical",
                            "description": "Full Technical Ability requirements will be detailed in PSQ1 of the tender documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-01T00:00:00+01:00",
                    "endDate": "2031-08-31T23:59:59+01:00"
                }
            },
            {
                "id": "4",
                "title": "South Down",
                "description": "Refer to Procurement description [FRM03.N28] - South Down",
                "status": "planned",
                "value": {
                    "amountGross": 54300835.18,
                    "amount": 45250695.98,
                    "currency": "GBP"
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full Legal and Financial capacity requirements will be detailed in PSQ1 of the tender documents."
                        },
                        {
                            "type": "technical",
                            "description": "Full Technical Ability requirements will be detailed in PSQ1 of the tender documents."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-11-01T00:00:00+00:00",
                    "endDate": "2031-10-31T23:59:59+00:00"
                }
            }
        ],
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 2,
            "awardCriteria": {
                "description": "Suppliers are permitted to tender for all Lots but are restricted to winning a maximum of one Lot when the award sequence is initially run. In circumstances where the award sequence must be reopened the Contracting Authority may award a maximum of two Lots to the same Supplier. Suppliers cannot win more than one Belfast Lot. However, the Contracting Authority reserves the right to award up to two Belfast Lots to the same Supplier only where no other compliant tender remains."
            }
        },
        "communication": {
            "futureNoticeDate": "2026-04-01T23:59:59+01:00"
        }
    },
    "language": "en"
}