Notice Information
Notice Title
Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning
Notice Description
SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service provider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus journey planning engine for the Traveline Cymru website and app. Both services will need to be integrated into UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the future additional functionality required for UNO
Procurement Information
SilverRail is already the provider for our existing TfW Rail web and app, as well as Traveline Cymru, which influences our partnerships with other third parties. Imaginet currently delivers the front end for the TFW Rail web and app, while Spindogs provides the front end for Traveline Cymru. Hitachi, the primary supplier of the UNO back end, has entered a contract with SilverRail to purchase their journey planning engine, which is essential for UNO. To successfully deliver UNO, the contract term must align with Hitachi's end date of 23/06/2029.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-066aef
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/023464-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72212100 - Industry specific software development services
72212110 - Point of sale (POS) software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £4,119,687 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 16 Mar 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 16 Mar 20262 weeks ago
- Contract Period
- 25 May 2026 - 26 May 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- PONTYPRIDD
- Postcode
- CF37 4TH
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL51 Central Valleys and Bridgend
- Delivery Location
- Not specified
-
- Local Authority
- Rhondda Cynon Taf
- Electoral Ward
- Pontypridd Town
- Westminster Constituency
- Pontypridd
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/023464-2026
16th March 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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