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GMCA 1134 North West Community Flood Resilience Engagement Support Services

Greater Manchester Combined Authority

This public procurement record has 4 releases in its history.

Award

15 Sep 2026 at 14:03

UK7 - Contract Details Notice
Award

13 Jul 2026 at 12:23

UK6 - Contract Award Notice
Tender

22 Apr 2026 at 13:54

UK4 - Tender Notice
Planning

16 Mar 2026 at 18:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Greater Manchester Combined Authority procured community flood resilience engagement support services across the North West of England. The service is for a neutral intermediary to work between communities affected by, or at risk of, flooding and flood risk management authorities. It covers engagement to inform and educate residents, homeowners, tenants, businesses, farmers and agricultural businesses, helping them understand flood risk, resilience measures and the responsibilities of authorities, and encouraging behaviour change. A smaller element concerns coastal change and erosion, including support for coastal authorities and online coastal content. The provider works with local authorities, the Environment Agency, United Utilities, the Regional Flood and Coastal Committee and wider flood and coastal partnerships. It must manage and develop a public access website using existing Environment Agency content. The buying organisation is Greater Manchester Combined Authority, with delivery across the North West of England.

The procurement has been awarded and the contract is active. NEWGROUND CIC was awarded the contract on 10 July 2026, and the contract was signed on 2 September 2026. The awarded and contract value is £2.1 million excluding VAT (£2.52 million including VAT). The contract period runs from 7 September 2026 to 6 September 2029, with optional extensions of two years and one year, giving a possible maximum end date of 2 August 2032, subject to funding. This was a single-lot open procedure. Bids were evaluated on quality, including social value, weighted at 60%, and the commercial section, weighted at 40%. Two bids reached the final stage, including one from an SME and one from a voluntary, community or social enterprise. The lot was suitable for SMEs and required technical participation conditions set out in the tender documents.

This award shows demand for suppliers able to deliver sensitive, impartial community engagement on flooding, flood risk, resilience and coastal change across a large, diverse geography. A credible competitor would need experience engaging residents, businesses, farmers and harder-to-reach communities, including people in deprived areas and communities responding emotionally after flooding. It would need to work constructively with local authorities, the Environment Agency, water companies, elected representatives and regional flood partnerships, while explaining responsibilities without attributing blame or making demands on communities’ behalf. Strong stakeholder management, political awareness, professional neutrality and the ability to support behaviour change are central. Digital capability is also important: the service includes taking over, maintaining and developing a public information website and its content. Social value and quality performance matter substantially alongside price.

How relevant is this notice?

Notice Information

Notice Title

GMCA 1134 North West Community Flood Resilience Engagement Support Services

Notice Description

This is for a neutral intermediary organisation operating in the space between communities who have flooded, or who are at risk of flooding, and flood risk management authorities (RMAs), across the North West of England, supporting those authorities to increase the resilience of those communities to flooding and coastal change. The desired outcome of the service is to increase the resilience of communities to flooding and coastal change through engagement to inform, educate, and drive behaviour change. The initiative is funded primarily by the North West Regional Flood and Coastal Committee and the RFCC are therefore a key customer. The supplier will be required to work with and support North West flood risk management authorities as required: local authorities (of which there are 24 Lead Local Flood Authorities and 12 district councils); the Environment Agency; and United Utilities, as the primary water company. The communities to be supported include: * Residents including homeowners and tenants * Businesses, including agricultural businesses and farmers. Communities vary considerably in terms of their characteristics (size, demographics, situation e.g. urban, rural) and needs. Many are in areas of deprivation which are generally harder to reach and require different approaches to engagement to meet their needs. The scope of the engagement needed is primarily in relation to flooding, flood risk and resilience and any measures or matters related to this. A smaller but important element of the scope includes broader coastal change and erosion which may require communities to adapt over time. Some support to coastal authorities is likely to be required, to support planning and implementation of community engagement, as well as developing online content relating to the coast. The service provider will maintain a neutral, constructive, and professional working relationship with all flood risk management authorities (RMAs). Following flooding incidents, residents and businesses may be highly emotional and urgently seeking explanations, often directing blame towards local councils, water companies, or the Environment Agency. Communities commonly expect authorities to "fix" the issue so that flooding does not recur. These circumstances can make engagement challenging, and careful handling is required. The supplier will: * act in a neutral, balanced, and mutually supportive capacity; * help communities to understand the roles and responsibilities of the RMAs; * support and complement multi partner engagement activities; * assist communities in accessing information, without attributing blame or making demands for action on their behalf. The supplier will navigate the political context of flood risk and resilience with sensitivity and professionalism, maintaining neutrality at all times. They will work constructively with a wide range of stakeholders, including RMA officers, local councillors, Members of Parliament, the Regional Flood and Coastal Committee (RFCC), the five sub regional Flood and Coastal Risk Management Partnerships, and United Utilities. The provision of a public access website is an essential element of the service which provides a continuous source of up-to-date and consistent information for communities to refer to as they progress along their resilience journey, as well as extending the reach of the engagement activity much further than will ever be possible through direct engagement alone. The Environment Agency holds the intellectual property rights over the content of the website. The selected supplier will take over the management and ongoing development of the website and its content, building on the existing content which has been developed over many years

Lot Information

Lot 1

Renewal: Initial 3 year contract Optional 2 year extension Final 1 year option extension for a maximum contract terms of 3 + 2 + 1 = 6 years Depending on funding See tender documents for expected budget/spend per contract term

Planning Information

To inform responses, GMCA will be conducting a market engagement webinar event which interested suppliers can choose to attend. This will take the form of a presentation to explain high level detail of the commission, and an opportunity for individual conversations (time slotted). The Market Engagement webinar event will take place on Wednesday 1 April 2026, at 09:00. Webinar Link: https://events.teams.microsoft.com/event/eee25141-ec3f-4ead-a0e9-f8d681343fb7@e8d8036a-b5f9-4f3f-9d36-d7cd740299bb There will be a presentation for around 30 minutes, followed by 3 x 20-minute 1-2-1 slots. Booking prior to attendance is imperative. Bookings should be made via The Chest. Attendance will be limited to a maximum of 2 representatives per supplier. Booking Deadline: Thursday 26 March, 12:00. Timed slots will be allocated upon booking and on a first-come-first-served basis. Please provide: • Names of Participants • Organisation Name All slides and relevant findings in line with PA23 regulations will be shared publicly following the market engagement events. Attendance is not mandatory. Non-attendance will not exclude you from participating in this opportunity. Interested suppliers are asked to complete and return the questionnaire if they feel they have the ability to meet the client's requirements for this service by 8th April 2026 at 16:00 Chest address: https://www.the-chest.org.uk/ Current Opportunities: https://procontract.due-north.com/Opportunities/Index?p=e0cc5631-4690-e511-80fb-000c29c9ba21&v=1

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066b98
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087333-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

72413000 - World wide web (www) site design services

75120000 - Administrative services of agencies

85322000 - Community action programme

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,200,000 £1M-£10M
Lots Value
£2,200,000 £1M-£10M
Awards Value
£2,100,000 £1M-£10M
Contracts Value
£2,100,000 £1M-£10M

Notice Dates

Publication Date
15 Sep 2026Yesterday
Submission Deadline
26 May 2026Expired
Future Notice Date
20 Apr 2026Expired
Award Date
10 Jul 20262 months ago
Contract Period
7 Sep 2026 - 6 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Greater Manchester Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

Newground

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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