Planning

RFI - Fulfilment Partner for Surge and Pandemic Response

SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY

This public procurement record has 1 release in its history.

Planning

17 Mar 2026 at 13:14

Summary of the contracting process

The procurement process initiated by the UK Health Security Agency, under the Secretary of State for Health and Social Care, is at the planning stage for a project titled "RFI - Fulfilment Partner for Surge and Pandemic Response." This tender falls within the industry category of services, specifically courier and transport services, within the United Kingdom. It aims to explore the establishment of a standby fulfilment service that can be rapidly activated to support pandemic response activities. The deadline for submitting the Request for Information (RFI) responses is 31 March 2026, following its publication on 17 March 2026. The anticipated contract period starts on 1 September 2026 and ends on 31 August 2028.

This tender presents significant opportunities for businesses that specialise in scalable logistics and transportation services, capable of swiftly adapting to high-volume requirements. Companies with expertise in handling large-scale fulfilment operations, especially those with capabilities in co-packing services and regulatory compliance, would be well-suited to compete. The UKHSA's focus on pandemic preparedness and surge response activities offers long-term engagement possibilities, potentially enhancing business portfolios through partnership with a high-profile government agency. Businesses that can offer robust solutions to support the UK’s contribution to pandemic preparedness thereby ensuring quick deployment of diagnostics, stand to benefit greatly from this procurement.

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Notice Title

RFI - Fulfilment Partner for Surge and Pandemic Response

Notice Description

1. The purpose of this document is to enhance the Authority's understanding of the marketplace and its options for sourcing for a potential future requirement. 2. The issuance of this request for information (RFI) does not constitute a sourcing exercise nor will the Authority pay any costs incurred in the preparation of a response to this RFI. 3. The UK Health Security Agency's (UKHSA) key objectives for this RFI are: a. understand the ability of the marketplace to fulfil its requirements; b. refine the scope of the requirements to best align to the marketplace; and c. inform the Authority's chosen route to market to best enable competition 4. The key dates for this RFI are as follows: Publication date: 17 March 2026 Response deadline: 31 March 2026 5. Should you have any questions or queries relating to this RFI, please use the Atamis portal's messaging centre to direct your questions to us for a response. 6. If a response is not received by the RFI response deadline this will have no impact on your ability to tender for the opportunity in the future. UKHSA will not enter into contracts on the basis of replies to this RFI. Scope of Requirements The UK Health Security Agency (UKHSA) is responsible for protecting every member of every community from the impact of infectious diseases, chemical, biological, radiological and nuclear incidents and other health threats. We provide intellectual, scientific and operational leadership at national and local level, as well as on the global stage, to make the nation's health secure. UKHSA is exploring the feasibility of establishing a standby (offline) fulfilment service, which can be rapidly activated ("stood up") when required to support surge or pandemic response activity to provide greater resilience and flexibility across use cases as part of UKHSAs Pandemic Preparedness strategy and support the UK's contribution to the 100 Days Mission - GOV.UK, which targets deployment of diagnostics within 100 days of identifying a new pandemic threat. The envisaged service would primarily operate as a standby capability, remaining dormant during most business-as-usual operations and being activated by the Authority in defined circumstances, such as a pandemic declaration or surge response activation. Which are likely to attract high volume requirements of dispatches in the hundreds of thousands per day. However, the Authority may also require the Supplier to support low volume business-as-usual activity, such as deliveries to care homes or other organisational and private settings. When activated, the service would be required to scale rapidly and operate at pace, while maintaining full regulatory compliance, data integrity, security controls, and service quality. As part of the requirement, the Supplier would be expected to provide co-packing services to support different fulfilment channels and use cases. This may include, but is not limited to: * Breaking down outer cartons into individual test kits for direct-to-home distribution. * Assembling and packing multiple test kits into a single consignment for organisational settings such as care homes, NHS trusts, pharmacies, or other institutional recipients. * Application and inclusion of pre-printed or system-generated labels for PCR test kits. For PCR test kits, the Supplier would be required to support outbound delivery to the end user or organisational endpoint (e.g. homes, care settings or other designated locations). Once end users have taken their samples, they would return the PCR test kits directly to laboratories designated by UKHSA for testing, rather than sending them back to the Supplier's warehouse or fulfilment centres. The Supplier would be responsible for providing and managing appropriate return packaging, labels, and tracking to ensure each sample can be monitored throughout its journey from the end user to the laboratory. Should you wish to respond to this Request for Information, please complete the response questionnaire which is found at the following link: https://atamis-1928.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Pz00001R3Sb7IAF&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Planning Information

Request for Information (RFI)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-066c33
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024044-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

64 - Postal and telecommunications services


CPV Codes

60000000 - Transport services (excl. Waste transport)

64120000 - Courier services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Mar 20265 days ago
Submission Deadline
Not specified
Future Notice Date
31 Mar 20262 weeks to go
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Open Contracting Data Standard (OCDS)

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