Award

Applicant Tracking System

HOUSING OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Award

24 Mar 2026 at 16:53

UK5 - Transparency Notice
Summary of the contracting process

The Housing Ombudsman Service, a central government public authority based in London, seeks an Applicant Tracking System to enhance and streamline their recruitment processes. The procurement involves selecting a service provider to deliver an end-to-end solution that offers comprehensive recruitment functionalities such as candidate management, interview scheduling, and onboarding facilitation. The procurement method was direct and below the threshold, without competition, indicating an invitation-only process. The tender reached the award stage, with TRIBEPAD LTD poised to provide this service starting from 1st June 2026, as per the pending award documentation. The contract, valued at £100,000 gross, is set for a period concluding on 31st May 2029, with an option for extension by an additional year.

This tender presents substantial growth opportunities for businesses specialising in computer network services, particularly those capable of providing scalable and comprehensive recruitment solutions. Companies like TRIBEPAD LTD, classified as an SME, exemplify the type of organisation well-equipped to compete in this procurement sphere. Firms with expertise in technology-driven HR solutions or those looking to expand their portfolio in the public sector may find similar opportunities advantageous for establishing long-term relationships with contracting authorities such as the Housing Ombudsman Service. This contract is particularly suited to companies with a demonstrable track record in enhancing candidate experience and streamlining hiring processes through technology.

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Notice Information

Notice Title

Applicant Tracking System

Notice Description

An Applicant Tracking Software System is required to support and deliver an end-to-end recruitment process for hiring managers, recruitment team and candidates, which will enable the "in-housing" of the full recruitment process, delivering an improved and efficient candidate and hiring manager recruitment experience. The Applicant Tracking System will include an authorisation process for adverts, facilitate the advertisement of roles. Enable Hiring Managers to accept , shortlist and assess candidates and provide full communication with candidates including arranging interviews and delivering onboarding process in a compliant and efficient manner.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067339
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027025-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72700000 - Computer network services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£83,333 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 20261 weeks ago
Contract Period
31 May 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOUSING OMBUDSMAN SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

TRIBEPAD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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