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EPOS (Electronic Point of Sale) and Management system.System for Tatton Park

Cheshire East Borough Council

This public procurement record has 2 releases in its history.

Tender

15 May 2026 at 13:00

UK4 - Tender Notice
Planning

25 Mar 2026 at 14:41

UK3 - Planned Procurement Notice
Summary of the contracting process

The procurement process initiated by Cheshire East Borough Council is aimed at enhancing the Electronic Point of Sale (EPOS) and Management Information System at Tatton Park. This tender, currently active and at the tendering stage, focuses on deploying modern transactional software across the park to optimise income from both physical and online transactions. Interested suppliers must take note of the tight timeline, with the expression of interest deadline set for 17th June 2026, and potential on-site demonstrations scheduled between 16th July 2026 and 21st August 2026. The procurement applies a competitive flexible procedure and invites submissions through the electronic platform Proactis - The Chest.

This tender presents significant business growth opportunities, particularly for suppliers specialising in software packages and information systems within the heritage and tourism sectors. The contract stipulates a five-year initial period with potential extensions, potentially spanning until 2036. SME and VCSE organisations are especially encouraged to participate, making it an ideal opportunity for these entities to showcase innovation and technical capabilities, particularly in AI, retail management, and secure financial transactions. Businesses adept in enhancing visitor experiences through technology and capable of delivering robust management solutions for ticketing and hospitality sales are well-suited to compete for this contract.

How relevant is this notice?

Notice Information

Notice Title

EPOS (Electronic Point of Sale) and Management system.System for Tatton Park

Notice Description

Provision of EPOS (Electronic Point of Sale)and Management Information Support and maintenance contract at Tatton Park. To upgrade and modernise the transactional software used by front of house electronic point of sales terminals located across Tatton Park. Increase the income received from visitors and customers to Tatton Park. Provide refreshed income taking facilities in order that Tatton can capitalise all trading income opportunities at Tatton both face to face and via on line sales. This will involve flexibility of receiving the most up to date methods of receiving income. It is important that all income received is taken in a safe and secure manner. Providing the customers/visitors with ease of cash/money taking facilities Ensure the new system has the ability to evolve in line with changes in technology and takes account of innovations in the technical sector including AI developments All income received has built in appropriate security and audit trail facilities in this local authority Historic Heritage attraction.

Lot Information

Lot 1

Options: Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036

Renewal: Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0673fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044891-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20264 months ago
Submission Deadline
5 Jun 2026Expired
Future Notice Date
1 May 2026Expired
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire East Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CREWE
Postcode
CW1 2JZ
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD62 Cheshire East
Local Authority
Cheshire East
Electoral Ward
Crewe Central
Westminster Constituency
Crewe and Nantwich

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/044891-2026
    15th May 2026 - Tender notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/027395-2026
    25th March 2026 - Planned procurement notice on Find a Tender
  • https://procontract.due-north.com
    Proactis (The Chest) procurement portal 10 Tatton Park EPOS CFP Instructions for Suppliers (this document) 20 CFP Response Document 1 - Participation and Shortlisting Questionnaire (PSQ) 30 CFP Response Doc 2 - Tender Quality Response Questionnaire FINAL 40 Appendix 1a Tatton Park EPOS and Ticketing System Functional Requirements FINAL 50 CEC draft Software Hardware and Services Agreement 60 Appendix 1b Pricing Schedule FINAL 70 Tatton Park EPOS and Ticketing System User Stories FINAL 80 Appendix 3a IAQ Part 1 81 Appendix 3b ICT Security Questionnaire Part 2 82 Appendix 3c ICT Security Questionnaire Part 3 (Mobile applications) 83 Appendix 3d ICT Security Questionnaire Part 4 (AI & Machine Learning)

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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