EPOS (Electronic Point of Sale) and Management system.System for Tatton Park

{
    "tag": [
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    "id": "ocds-h6vhtk-0673fd-2026-05-15T13:00:08+01:00",
    "date": "2026-05-15T13:00:08+01:00",
    "ocid": "ocds-h6vhtk-0673fd",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "027395-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027395-2026",
                "datePublished": "2026-03-25T14:41:44Z",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PTWR-7124-XZXQ",
            "name": "Cheshire East Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTWR-7124-XZXQ"
            },
            "address": {
                "streetAddress": "Delamere House, Delamere Street",
                "locality": "CREWE",
                "postalCode": "CW1 2JZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD62"
            },
            "contactPoint": {
                "name": "Simon Hagan",
                "email": "simon.hagan@cheshireeast.gov.uk",
                "telephone": "+44 1270686440"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ],
                "url": "http://www.cheshireeast.gov.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PTWR-7124-XZXQ",
        "name": "Cheshire East Borough Council"
    },
    "tender": {
        "id": "C5473",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "EPOS (Electronic Point of Sale) and Management system.System for Tatton Park",
        "description": "Provision of EPOS (Electronic Point of Sale)and Management Information Support and maintenance contract at Tatton Park. To upgrade and modernise the transactional software used by front of house electronic point of sales terminals located across Tatton Park. Increase the income received from visitors and customers to Tatton Park. Provide refreshed income taking facilities in order that Tatton can capitalise all trading income opportunities at Tatton both face to face and via on line sales. This will involve flexibility of receiving the most up to date methods of receiving income. It is important that all income received is taken in a safe and secure manner. Providing the customers/visitors with ease of cash/money taking facilities Ensure the new system has the ability to evolve in line with changes in technology and takes account of innovations in the technical sector including AI developments All income received has built in appropriate security and audit trail facilities in this local authority Historic Heritage attraction.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD6",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD62",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The Competitive Flexible Procedure will be 3 stages but stage 1 and 2 will be combined into one submission. The Participation and Shortlisting stage is the first stage in the tendering procedure in which Suppliers are assessed. As there are limited requirements in the PSQ and all questions are pass/fail, tenderers are required to complete both the PSQ and the Tender Response Document. (Combined Stage 1 and 2 response). Suppliers wishing to participate in the tendering procedure must complete and return the 2 key documents named and associated documents (including ICT Questionnaire IAQ Part 1). ICT Questionnaires Part 2,3,4 will be requested from the 3 top ranking shortlisted suppliers invited to Stage 3. Stage 3 - is onsite Demonstrations and completion of ICT Questionnaires 2,3,4",
            "isAccelerated": true,
            "acceleratedRationale": "Qualifying planned procurement notice"
        },
        "mainProcurementCategory": "goods",
        "aboveThreshold": true,
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-06-05T23:59:59+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-09-10T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2031-09-30T23:59:59+01:00",
                    "maxExtentDate": "2036-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036"
                },
                "hasOptions": true,
                "options": {
                    "description": "Initial contract period is 5 years to September 2031 with 2 x 24 month and 1 x 12 month extensions - giving a final possible end date of 30th September 2036"
                },
                "value": {
                    "amountGross": 480000,
                    "amount": 400000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Stage 2 Price 30% Quality Evaluation 60% Social Value 10% Stage 3 Price 30% (carried from Stage 2) Demonstration / User Stories 70%",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Tatton Park EPOS and Ticketing System Functional Requirements",
                            "description": "Functional requirements of the system to meet EPOS and On-Line Ticketing Evaluated on a MoSCow method"
                        },
                        {
                            "type": "cost",
                            "name": "Pricing Schedule",
                            "description": "30% of score as a proportion to lowest bid The cost of the first three (3) years will be evaluated - with CPI being a possible indexation for further years."
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Social value 10% Social Value consisting of: * Creating Healthier and more Resilient Communities 2.5% * Economic 2.5% * Environmental 5.0%"
                        },
                        {
                            "type": "price",
                            "name": "Stage 3 - Pricing 30%",
                            "description": "Pricing 30% - carried forward from stage 2"
                        },
                        {
                            "type": "quality",
                            "name": "Stage 3 - User Stories (On Site Demonstrations) 70%",
                            "description": "User Stories (On Site Demonstrations) 70% The shortlisted three (3) bidders who have scored highest in stage 2 will be invited between 16th July 2026 and 21st August 2026 to take part in \"User Stories\" - which will be on site (at Tatton Park) to illustrate how the offering / system will meet specific criteria as set out. Completion of ICT Questionnaires Part 2,3,4 will also be required prior to the demonstrations."
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "As per Software Hardware and Services Agreement"
                        },
                        {
                            "type": "technical",
                            "description": "Relevant Experience and Contract Examples Details of up to three contracts to meet the technical ability criteria set out in the Associated Tender Documents You should demonstrate how your contracts and experience meet the following critical project specific requirements: Organisation Skills / Experience Required Entrance sales (Admissions / bookings) Retail and stock control Restaurant / Hospitality sales On-line sales Management information and reporting"
                        },
                        {
                            "description": "Participation and Shortlisting Questionnaire (PSQ) Pass / Fail Part 1: Core Supplier Information including Debarment List, CDP PDF, Share Code Part 2: Associated Persons and Sub-Contractors Part 3: Q16 Insurance Requirements Part 3: Q17 Modern Slavery Part 3: Q18 Compliance with Equality Legislation Part 3: 20a Data Security IAQ Part 1 Part 4: Relevant Experience and Contract Examples Declaration and Statement of Non-Canvassing",
                            "forReduction": true
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Proactis (The Chest) procurement portal 10 Tatton Park EPOS CFP Instructions for Suppliers (this document) 20 CFP Response Document 1 - Participation and Shortlisting Questionnaire (PSQ) 30 CFP Response Doc 2 - Tender Quality Response Questionnaire FINAL 40 Appendix 1a Tatton Park EPOS and Ticketing System Functional Requirements FINAL 50 CEC draft Software Hardware and Services Agreement 60 Appendix 1b Pricing Schedule FINAL 70 Tatton Park EPOS and Ticketing System User Stories FINAL 80 Appendix 3a IAQ Part 1 81 Appendix 3b ICT Security Questionnaire Part 2 82 Appendix 3c ICT Security Questionnaire Part 3 (Mobile applications) 83 Appendix 3d ICT Security Questionnaire Part 4 (AI & Machine Learning)",
                "url": "https://procontract.due-north.com"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Via The Chest (procurement portal) https://procontract.due-north.com/Home/About"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "044891-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/044891-2026",
                "datePublished": "2026-05-15T13:00:08+01:00",
                "format": "text/html"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-01T23:59:59+01:00"
        },
        "contractTerms": {
            "financialTerms": "Five years pus two years plus two years plus one year Support / Licencing Payment annual in advance Implementation and configuration invoice upon completion - 30 days"
        },
        "value": {
            "amountGross": 480000,
            "amount": 400000,
            "currency": "GBP"
        },
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "Proactis - The Chest https://procontract.due-north.com",
        "expressionOfInterestDeadline": "2026-06-17T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2026-05-29T12:00:00+01:00"
        }
    },
    "language": "en"
}