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TVCA-PROC-0749 - Your Bus Journey Survey

Tees Valley Combined Authority

This public procurement record has 1 release in its history.

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26 Mar 2026 at 15:16

UK7 - Contract Details Notice
Summary of the contracting process

The Tees Valley Combined Authority, situated at Teesside International Airport, Darlington, has recently awarded the contract titled "TVCA-PROC-0749 - Your Bus Journey Survey" to Transport Focus. This procurement process pertains to the surveying services industry and falls under the services category. The contract, which was granted through a direct procurement method without competition, spans from 1st April 2026 to 31st August 2027, with the potential for up to two additional one-year extensions. The overall maximum value of the contract, assuming all extensions are utilised, is set to £173,064. This initiative, supporting the Department for Transport’s strategy, aims to provide a consistent national survey of local bus services outside of London, aiding the improvement and benchmarking of passenger experience across England.

The Your Bus Journey Survey contract offers substantial growth opportunities for businesses specialising in customer survey services and public transport consulting. Companies that excel in data collection, passenger experience analysis, or those with expertise in conducting large-scale surveys can significantly benefit. Engaging with Tees Valley Combined Authority could also pave the way for future collaborations within the public sector, expanding business networks and fostering innovation in customer-focused transport solutions. Eligible businesses must possess capabilities to extend the survey and deliver consistent, high-quality insights that will contribute to nationwide transport service improvements.

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Notice Information

Notice Title

TVCA-PROC-0749 - Your Bus Journey Survey

Notice Description

Tees Valley Combined Authority (the 'Contracting Authority') are awarding a below threshold contract to Transport Focus for the provision of the Your Bus Journey Survey. As a condition of receiving LABG funding, local authorities will be asked to use a proportion of their allocation to participate in Transport Focus' 'your bus journey' annual survey. This will enable the survey to be expanded, helping provide passengers with a consistent view of their local bus services. Passenger experience forms an important part of the framework and on that basis it has been agreed by the Department for Transport that Your Bus Journey will become a national survey covering all local authorities in England (outside of London). This will ensure consistency across the country and enable us to identify and share best practice. The maximum contract value should the 2 options to extend be utilised is PS173,064. The initial first year of the contract is guaranteed at a value of PS57,063.50.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067576
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028058-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

71355000 - Surveying services

79311200 - Survey conduction services

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£173,063 £100K-£500K

Notice Dates

Publication Date
26 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tees Valley Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL2 1NJ
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified
Local Authority
Darlington
Electoral Ward
Sadberge & Middleton St George
Westminster Constituency
Stockton West

Supplier Information

Number of Suppliers
1
Supplier Name

Transport Focus

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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