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Not Lost Software

Merseytravel

This public procurement record has 3 releases in its history.

Award

30 Mar 2026 at 10:49

UK7 - Contract Details Notice
Award

30 Mar 2026 at 10:37

UK6 - Contract Award Notice
Award

30 Mar 2026 at 10:29

UK5 - Transparency Notice
Summary of the contracting process

Merseytravel has procured a bespoke software solution titled "Not Lost Software" to enhance its lost property services within the Liverpool City Region. This software, developed by I'VE BEEN FOUND LTD, is designed to register found items across Merseytravel's network and efficiently match customer enquiries for lost items. The procurement was executed as a direct award below the competitive threshold and is classified under goods in the industry-specific software category. The contract was signed on 30th March 2026 and commenced on 1st April 2026, concluding on 31st March 2028. The buying organisation, Merseytravel, acts as a sub-central public authority, with operations primarily conducted in Liverpool, UKD72 region.

This contract presents an opportunity for small and medium enterprises (SMEs) specialising in software development or digital solutions, particularly those with a focus on customer service technology. Businesses capable of delivering industry-specific applications that align with operational logistics could benefit from targeting similar procurement exercises. The successful development and deployment of the platform demonstrate that efficient, adaptable solutions for public service needs are highly valued and could lead to further opportunities within or beyond the transport sector.

How relevant is this notice?

Notice Information

Notice Title

Not Lost Software

Notice Description

NotLost is a bespoke system used to register Found Items across different locations in the Merseytravel network. In parallel the system ingests Lost Item Enquiries from customers and supports our staff to identify, match and reunite customers with their personal items.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067764
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028939-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£43,500 Under £100K
Contracts Value
£43,500 Under £100K

Notice Dates

Publication Date
30 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Merseytravel
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

I'VE BEEN FOUND LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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