Award

Bullion machine maintenance and supply

POST OFFICE LIMITED

This public procurement record has 3 releases in its history.

Award

28 Apr 2026 at 13:10

Award

30 Mar 2026 at 14:45

Award

30 Mar 2026 at 14:34

Summary of the contracting process

The Post Office Limited has recently completed the procurement process through a direct award for the maintenance and supply of bullion machines and coin sorting equipment, with the option to purchase new equipment. This procurement, valued at up to £900,000 including VAT over five years, involves PAYCOMPLETE UK LIMITED as the sole supplier, due to their proprietary rights and expertise. The services cover miscellaneous repair and maintenance falling under the industry category of coin-handling machines. Located primarily in the United Kingdom, the contract commenced on 15 April 2026 and will run until 14 April 2031. The procurement method was a direct award justified by intellectual property exclusive rights, highlighting the uniqueness of the supplier's capabilities.

For businesses looking to expand within the public sector, this tender emphasises opportunities in specialist equipment maintenance, particularly for companies possessing proprietary knowledge or unique rights in their field. The selection of PAYCOMPLETE UK LIMITED highlights the importance of intellectual property in securing competitive advantage. Enterprises with expertise in niche maintenance services or those capable of developing bespoke diagnostic software for coin-handling machines could find models like this procurement advantageous for business growth. Additionally, the procurement provides further business and innovation opportunities in the field of financial hardware maintenance and the potential development of new products acquired directly by the Post Office Limited. SMEs and businesses in related industries might consider developing similar capabilities or forming partnerships to access similar contracts.

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How relevant is this notice?

Notice Title

Bullion machine maintenance and supply

Notice Description

To provide maintenance to Bullion machines and coin sorting equipment, with price option to buy new equipment. Forecasted maximum total contract value of PS900,000 (incl. VAT) over 5 years.

Procurement Information

PayComplete holds the proprietary rights, diagnostic software access, configuration knowledge and spare part capability and therefore they are the only supplier able to provide maintenance and repair of our machinery.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067815
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038622-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

50 - Repair and maintenance services


CPV Codes

30123600 - Coin-handling machines

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£750,000 £500K-£1M
Contracts Value
£750,000 £500K-£1M

Notice Dates

Publication Date
28 Apr 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Mar 20262 months ago
Contract Period
14 Apr 2026 - 14 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PAYCOMPLETE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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