Notice Information
Notice Title
Tenant Satisfaction Measures - Perception Surveys
Notice Description
Contract is for delivery of around 3000 customer telephone interviews annually on our behalf, as part of our programme of Tenant satisfaction measure (TSM) perceptions survey. The contract will commence from 1st April 2026.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06781e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/029237-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Below threshold - limited competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311000 - Survey services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £103,420 £100K-£500K
Notice Dates
- Publication Date
- 30 Mar 20264 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 12 Mar 20263 weeks ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORBIT GROUP LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV3 2SU
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- Not specified
-
- Local Authority
- Coventry
- Electoral Ward
- Wyken
- Westminster Constituency
- Coventry East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/029237-2026
30th March 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/Attachment/A-13316
Tenant Satisfaction measures-Perception Surveys - Contract
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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