D3 Tenders | Request for Information (RFI): Digital Therapeutic Mobile App and Website

Notice Information

Get alerts for notices like these

Notice Title

Request for Information (RFI): Digital Therapeutic Mobile App and Website

Notice Description

Request for Information (RFI): Digital Therapeutic Mobile App and Website Atamis C435655 RFI Overview East London NHS Foundation Trust ("the Authority") is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing. This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI. Scope of services (indicative) Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A) * Digital Therapeutic Mobile App and Website Children and Young People's Mental Health Services (Ages 11-19) Contract context The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings. The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board.. What we need from you Suppliers are requested to submit: A) Service Offering Response (Attachment A) * Section 3 - Service model and scope - 3.1 B) Indicative Pricing Submission * Section 4- Pricing of Service and Delivery - 4.1 Please provide the pricing schedule using the Authority's specifications in Appendices A, please note an External document maybe provided Also if applicable the below * any fixed charges (e.g., management fees, rental fees) * any typical additional charges (e.g.,emergency uplift) * indexation assumptions (CPI/RPI/etc.) RFI timetable * RFI published: 30/03/2026 * Deadline for clarification questions: 15/04/2026 * RFI response deadline: 30/04/2026 All dates are subject to change at the Authority's discretion. Communications and clarifications All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal. Important notices (compliance / disclaimers) * This RFI is for information gathering and market intelligence only. * The Authority is not liable for any costs incurred by suppliers in responding. * The Authority may choose to cancel or amend this RFI at any time. * Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority's Standing Financial Instructions and Standing Orders. * The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information. Evaluation approach (for transparency) Responses will be reviewed for: * Service capability and coverage * Operational approach and mobilisation * Compliance and governance * Reporting and data quality * Indicative pricing and cost drivers

Planning Information

Request for Information (RFI): Digital Therapeutic Mobile App and Website atamis: C435655 RFI Overview East London NHS Foundation Trust (“the Authority”) is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing. This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI. Scope of services (indicative) Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A) • Digital Therapeutic Mobile App and Website Children and Young People's Mental Health Services (Ages 11-19) Contract context The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings. The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board.. What we need from you Suppliers are requested to submit: A) Service Offering Response (Attachment A) • Section 3 - Service model and scope – 3.1 B) Indicative Pricing Submission • Section 4- Pricing of Service and Delivery – 4.1 Please provide the pricing schedule using the Authority’s specifications in Appendices A, please note an External document maybe provided Also if applicable the below • any fixed charges (e.g., management fees, rental fees) • any typical additional charges (e.g.,emergency uplift) • indexation assumptions (CPI/RPI/etc.) RFI timetable • RFI published: 30/03/2026 • Deadline for clarification questions: 15/04/2026 • RFI response deadline: 30/04/2026 All dates are subject to change at the Authority’s discretion. Communications and clarifications All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal. Important notices (compliance / disclaimers) • This RFI is for information gathering and market intelligence only. • The Authority is not liable for any costs incurred by suppliers in responding. • The Authority may choose to cancel or amend this RFI at any time. • Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority’s Standing Financial Instructions and Standing Orders. • The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information. Evaluation approach (for transparency) Responses will be reviewed for: • Service capability and coverage • Operational approach and mobilisation • Compliance and governance • Reporting and data quality • Indicative pricing and cost drivers

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06785f
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/029343-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 72 - IT services: consulting, software development, Internet and support
CPV Codes: 72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 30 Mar 20264 days ago
Submission Deadline: Not specified
Future Notice Date: 30 Apr 20264 weeks to go
Award Date: Not specified
Contract Period: 30 Apr 2026 - 31 Mar 2028 1-2 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: EAST LONDON NHS FOUNDATION TRUST
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: E1 8DE
Post Town: East London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI4 Inner London - East
Small Region (ITL 3): TLI42 Tower Hamlets
Delivery Location: Not specified
Local Authority: Tower Hamlets
Electoral Ward: Whitechapel
Westminster Constituency: Bethnal Green and Stepney

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/029343-2026
30th March 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06785f-2026-03-30T17:29:37+01:00",
    "date": "2026-03-30T17:29:37+01:00",
    "ocid": "ocds-h6vhtk-06785f",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PQBH-7734-VGLG",
            "name": "East London NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PQBH-7734-VGLG"
            },
            "address": {
                "streetAddress": "9 Alie Street",
                "locality": "London",
                "postalCode": "E1 8DE",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "name": "Harpreet Bhachu",
                "email": "harpreet.bhachu2@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.elft.nhs.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PQBH-7734-VGLG",
        "name": "East London NHS Foundation Trust"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Request for Information (RFI): Digital Therapeutic Mobile App and Website atamis: C435655 RFI Overview East London NHS Foundation Trust (\"the Authority\") is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing. This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI. Scope of services (indicative) Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A) * Digital Therapeutic Mobile App and Website Children and Young People's Mental Health Services (Ages 11-19) Contract context The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings. The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board.. What we need from you Suppliers are requested to submit: A) Service Offering Response (Attachment A) * Section 3 - Service model and scope - 3.1 B) Indicative Pricing Submission * Section 4- Pricing of Service and Delivery - 4.1 Please provide the pricing schedule using the Authority's specifications in Appendices A, please note an External document maybe provided Also if applicable the below * any fixed charges (e.g., management fees, rental fees) * any typical additional charges (e.g.,emergency uplift) * indexation assumptions (CPI/RPI/etc.) RFI timetable * RFI published: 30/03/2026 * Deadline for clarification questions: 15/04/2026 * RFI response deadline: 30/04/2026 All dates are subject to change at the Authority's discretion. Communications and clarifications All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal. Important notices (compliance / disclaimers) * This RFI is for information gathering and market intelligence only. * The Authority is not liable for any costs incurred by suppliers in responding. * The Authority may choose to cancel or amend this RFI at any time. * Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority's Standing Financial Instructions and Standing Orders. * The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information. Evaluation approach (for transparency) Responses will be reviewed for: * Service capability and coverage * Operational approach and mobilisation * Compliance and governance * Reporting and data quality * Indicative pricing and cost drivers",
                "dueDate": "2026-04-30T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "029343-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029343-2026",
                "datePublished": "2026-03-30T17:29:37+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C435655",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Request for Information (RFI): Digital Therapeutic Mobile App and Website",
        "description": "Request for Information (RFI): Digital Therapeutic Mobile App and Website Atamis C435655 RFI Overview East London NHS Foundation Trust (\"the Authority\") is issuing this Request for Information (RFI) to better understand the current UK market Digital Therapeutic Mobile App and Website managed services, including service models, mobilisation approaches, reporting, sustainability options and indicative pricing. This RFI is being conducted to support internal value for money (VfM) assurance and potential future planning. This is not a call for competition, invitation to tender, or procurement exercise, and the Authority is not committing to any purchase or subsequent procurement as a result of this RFI. Scope of services (indicative) Suppliers are asked to provide information relating to some or all of the following service areas (please state clearly what you can provide): (Full specifications Appendices A) * Digital Therapeutic Mobile App and Website Children and Young People's Mental Health Services (Ages 11-19) Contract context The Authority The overarching aim of this commissioned service is to radically improve the emotional wellbeing and mental health trajectory of all Children and Young People aged 11-19 experiencing emerging psychological needs across the entire North East London ICS footprint. By providing an immediate, highly accessible digital response, the service intends to build psychological resilience, prevent the escalation of distress, and systematically manage demand from overflowing into specialist physical or urgent healthcare settings. The digital therapeutic provision is not envisioned as a standalone novelty; rather, it must function as a seamlessly integrated 'digital front door' to the wider NEL mental health ecosystem of providers and system partners. The objectives reflect a dual focus on delivering direct clinical value to the end-user while simultaneously generating systemic efficiencies for the broader NEL Integrated Care Board.. What we need from you Suppliers are requested to submit: A) Service Offering Response (Attachment A) * Section 3 - Service model and scope - 3.1 B) Indicative Pricing Submission * Section 4- Pricing of Service and Delivery - 4.1 Please provide the pricing schedule using the Authority's specifications in Appendices A, please note an External document maybe provided Also if applicable the below * any fixed charges (e.g., management fees, rental fees) * any typical additional charges (e.g.,emergency uplift) * indexation assumptions (CPI/RPI/etc.) RFI timetable * RFI published: 30/03/2026 * Deadline for clarification questions: 15/04/2026 * RFI response deadline: 30/04/2026 All dates are subject to change at the Authority's discretion. Communications and clarifications All communications relating to this RFI must be via Atamis messaging. The Authority will not respond to direct approaches outside the portal. Important notices (compliance / disclaimers) * This RFI is for information gathering and market intelligence only. * The Authority is not liable for any costs incurred by suppliers in responding. * The Authority may choose to cancel or amend this RFI at any time. * Any future procurement (if undertaken) will be conducted in accordance with applicable UK procurement rules and the Authority's Standing Financial Instructions and Standing Orders. * The Authority may use information received to shape future requirements, internal business cases, or procurement documentation. No information provided is confidential unless clearly marked and justifiable; however, the Authority will handle responses in accordance with its legal obligations (including FOIA). Suppliers should therefore avoid including unnecessary sensitive information. Evaluation approach (for transparency) Responses will be reviewed for: * Service capability and coverage * Operational approach and mobilisation * Compliance and governance * Reporting and data quality * Indicative pricing and cost drivers",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-05-01T00:00:00+01:00",
                    "endDate": "2028-03-31T23:59:59+01:00"
                },
                "status": "planning"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-04-30T23:59:59+01:00"
        },
        "status": "planning"
    },
    "language": "en"
}