Tender

Security Services - Specialist Markets, Events, Taxi Marshals

MANCHESTER CITY COUNCIL

This public procurement record has 2 releases in its history.

TenderUpdate

29 Apr 2026 at 13:56

Tender

31 Mar 2026 at 15:32

Summary of the contracting process

Manchester City Council is actively seeking to contract security services for Specialist Markets, City Events, and Taxi Marshals through its latest open procurement process. The procurement covers three distinct lots, with lots 1 and 2 operating under single-supplier framework agreements, while lot 3 is a single-supplier contract aiming to improve the city's night-time economy through the Taxi Marshal Scheme. The procurement method follows an open procedure, ensuring comprehensive opportunities for service providers to contribute to areas of high footfall and significant events. Key dates include the tender submission deadline, recently extended to 8 May 2026, with contracts intended to commence on 20 July 2026. This initiative presents substantial opportunities for companies involved in the security services sector, ideally those capable of navigating complex urban environments and ready to deploy SIA-licensed personnel where needed.

This tender offers a valuable platform for companies with experience in managing security services across multiple urban sites, particularly those adept at handling crowd management during busy events. The frameworks will not only guarantee a steady workload but also amplify company visibility within the city’s vibrant event landscape. Such contracts can elevate a company’s profile, fortify relationships with local authorities, and establish avenues for future contracts contingent on performance and reliability. Suitably experienced SMEs and VCSEs in the security, stewarding, and crowd management domains are encouraged to apply, as the contract offers opportunities to engage directly with Manchester's cultural and economic activities, promising growth and extended operational scope for participating businesses.

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Notice Title

Security Services - Specialist Markets, Events, Taxi Marshals

Notice Description

Manchester City Council is procuring security and crowd-safety services across three Lots covering Specialist Markets, City Events, and the Taxi Marshal Scheme. Lots 1 and 2 will be established as single supplier framework agreements to support a flexible annual programme of markets and events. Lot 3 will be procured as a single-supplier contract to deliver a uniformed Taxi Marshal service supporting the safe and effective operation of taxi ranks within the City Centre night time economy. Manchester City Council seeks suitably qualified and experienced providers to deliver security, stewarding, crowd management and associated services across its markets, events, and nighttime-economy operations. Providers must demonstrate the ability to deploy trained and SIA-licensed personnel, provide resilience at short notice, and deliver high-quality customer-facing services across busy and complex urban environments. The procurement comprises the following Lots: Lot 1: Specialist Markets (Framework) Lot 2: Events (Framework) Lot 3: Taxi Marshals (Contract) It is intended that Manchester City Council will award the framework agreements as follows subject to meeting the Award Criteria stated in the ITT documents: Lot 1 - Specialist Market to a single supplier Lot 2 - Events to a single supplier This frameworks will allow Manchester City Council to call off contracts by Direct Award without competition. There is no restriction on the number of Lots a supplier may tender for, or be awarded to. Subcontracting of any part of the services is prohibited for all Lots. Contract length for all Lots will be 2 years with the option to extend for an additional 2 years.

Lot Information

Specialist Markets

Manchester Specialist Markets is a section within Manchester Markets that operates several specialist markets in Manchester City Centre. Our markets occupy temporary sites and vary in themes, locations, size and duration. The portfolio for this framework includes Piccadilly Street food market, various pop-up markets in the City Centre and the large multi-site Christmas market. The requirement for each market varies, but most of our operations require both day and night time security. This is a multi-site, year-round framework with variable deployment levels based on market activity and annual planning cycles.

Renewal: The contract and frameworks period will be for 2 years with the option to extend for an additional 2 years.

Events

Manchester hosts and promotes a vibrant annual programme of arts, cultural, sports, community, business, civic and commercial events of local, national and international standing. Indicative core annual events may include Manchester Day, Manchester's Christmas Parade, New Years Eve Fireworks, St Georges Day Parade, Chinese New Year, Remembrance Sunday and a range of other events during the term of the Framework. The City Council may also be asked to host or manage additional one-off major events. This framework agreement is for the provision of suitably qualified and experienced companies to provide a range of security, stewarding and crowd management services at indoor and outdoor events, organised by or in partnership with the City Council's Events Team within the local authority boundaries of Manchester. This is a flexible, single provider framework to support a rapidly changing event landscape across the city.

Renewal: The contract and frameworks period will be for 2 years with the option to extend for an additional 2 years.

Taxi Marshals

The purpose of this service is to seek the provision of a Uniformed Taxi Marshal Service that will operate every weekend in the City Centre of Manchester from designated Taxi Ranks. The service will form a key component of delivering a safer City Centre environment.

Renewal: The contract and frameworks period will be for 2 years with the option to extend for an additional 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0679eb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/039288-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£7,700,000 £1M-£10M
Lots Value
£7,700,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20261 months ago
Submission Deadline
8 May 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Jul 2026 - 19 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M60 2LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD33 Manchester

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/039288-2026
    29th April 2026 - Tender notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/029963-2026
    31st March 2026 - Tender notice on Find a Tender
  • www.the-chest.org.uk
    The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including procurement specific questionnaire, via the on-line portal by 11am on 8th May 2026 as referred to in the tender documentation. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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                        {
                            "type": "technical",
                            "description": "See tender documents for full details, which includes: Suppliers must demonstrate relevant technical experience for each Lot for which they submit a tender. Lot 1 Specialist Markets Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large outdoor season and or festive markets, High footfall markets and or events (such as festivals), High Profile markets and or events (such as public realm Christmas markets), Crowd management, Working in a multi-agency environment. Lot 2 Events Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large-scale, intermediate or major public events, Un-ticketed crowd environments, Public-realm and city-centre event operations. Working in a multi-agency environment Lot 3 Taxi Marshalling Suppliers must demonstrate that they have relevant experience of a similar nature and value to this contract opportunity. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. Demonstrate experience delivering comparable security services contracts, projects of a similar size and scale to the requirements in the specification. including: queue management, night-time economy public-realm operations, dealing with potentially challenging public-facing environments, working in a multi-agency environment All Lots All technical ability requirements are assessed on a pass/fail basis. Reliance on subcontractors or third parties to meet the conditions of participation is not permitted. Subcontracting of any part of the services is prohibited for all Lots. Licensing and Accreditation Requirements. Suppliers must confirm that all personnel deployed in any licensable role will hold valid SIA licences. Suppliers must hold SIA Approved Contractor Scheme (ACS) status or demonstrate equivalent organisational controls through UKAS-accredited systems covering vetting, training, supervision, incident management, business continuity, and service quality. This requirement is assessed on a pass/fail basis. Health and Safety Requirements"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-20T00:00:00+01:00",
                    "endDate": "2028-07-19T23:59:59+01:00",
                    "maxExtentDate": "2030-07-19T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract and frameworks period will be for 2 years with the option to extend for an additional 2 years."
                }
            },
            {
                "id": "3",
                "title": "Taxi Marshals",
                "description": "The purpose of this service is to seek the provision of a Uniformed Taxi Marshal Service that will operate every weekend in the City Centre of Manchester from designated Taxi Ranks. The service will form a key component of delivering a safer City Centre environment.",
                "status": "active",
                "value": {
                    "amountGross": 1080000,
                    "amount": 900000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 45,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Environment",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 45,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Environment",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "See tender documents"
                        },
                        {
                            "type": "technical",
                            "description": "See tender documents for full details, which includes: Suppliers must demonstrate relevant technical experience for each Lot for which they submit a tender. Lot 1 Specialist Markets Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large outdoor season and or festive markets, High footfall markets and or events (such as festivals), High Profile markets and or events (such as public realm Christmas markets), Crowd management, Working in a multi-agency environment. Lot 2 Events Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large-scale, intermediate or major public events, Un-ticketed crowd environments, Public-realm and city-centre event operations. Working in a multi-agency environment Lot 3 Taxi Marshalling Suppliers must demonstrate that they have relevant experience of a similar nature and value to this contract opportunity. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. Demonstrate experience delivering comparable security services contracts, projects of a similar size and scale to the requirements in the specification. including: queue management, night-time economy public-realm operations, dealing with potentially challenging public-facing environments, working in a multi-agency environment All Lots All technical ability requirements are assessed on a pass/fail basis. Reliance on subcontractors or third parties to meet the conditions of participation is not permitted. Subcontracting of any part of the services is prohibited for all Lots. Licensing and Accreditation Requirements. Suppliers must confirm that all personnel deployed in any licensable role will hold valid SIA licences. Suppliers must hold SIA Approved Contractor Scheme (ACS) status or demonstrate equivalent organisational controls through UKAS-accredited systems covering vetting, training, supervision, incident management, business continuity, and service quality. This requirement is assessed on a pass/fail basis. Health and Safety Requirements"
                        },
                        {
                            "type": "economic",
                            "description": "See tender documents"
                        },
                        {
                            "type": "technical",
                            "description": "See tender documents for full details, which includes: Suppliers must demonstrate relevant technical experience for each Lot for which they submit a tender. Lot 1 Specialist Markets Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large outdoor season and or festive markets, High footfall markets and or events (such as festivals), High Profile markets and or events (such as public realm Christmas markets), Crowd management, Working in a multi-agency environment. Lot 2 Events Suppliers must demonstrate experience in delivering comparable security service contracts, projects of a similar size and scale to the requirements in the specification with at least 5 years experience. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. This must include experience of: Large-scale, intermediate or major public events, Un-ticketed crowd environments, Public-realm and city-centre event operations. Working in a multi-agency environment Lot 3 Taxi Marshalling Suppliers must demonstrate that they have relevant experience of a similar nature and value to this contract opportunity. Suppliers must demonstrate that they meet all Conditions of Participation in their own right. Reliance on subcontractors, associated persons, or third parties to deliver the Services or to meet the Conditions of Participation is not permitted. Demonstrate experience delivering comparable security services contracts, projects of a similar size and scale to the requirements in the specification. including: queue management, night-time economy public-realm operations, dealing with potentially challenging public-facing environments, working in a multi-agency environment All Lots All technical ability requirements are assessed on a pass/fail basis. Reliance on subcontractors or third parties to meet the conditions of participation is not permitted. Subcontracting of any part of the services is prohibited for all Lots. Licensing and Accreditation Requirements. Suppliers must confirm that all personnel deployed in any licensable role will hold valid SIA licences. Suppliers must hold SIA Approved Contractor Scheme (ACS) status or demonstrate equivalent organisational controls through UKAS-accredited systems covering vetting, training, supervision, incident management, business continuity, and service quality. This requirement is assessed on a pass/fail basis. Health and Safety Requirements"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-20T00:00:00+01:00",
                    "endDate": "2028-07-19T23:59:59+01:00",
                    "maxExtentDate": "2030-07-19T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract and frameworks period will be for 2 years with the option to extend for an additional 2 years."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including procurement specific questionnaire, via the on-line portal by 11am on 8th May 2026 as referred to in the tender documentation. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation.",
                "url": "www.the-chest.org.uk"
            },
            {
                "id": "029963-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029963-2026",
                "datePublished": "2026-03-31T16:32:03+01:00",
                "format": "text/html"
            },
            {
                "id": "039288-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/039288-2026",
                "datePublished": "2026-04-29T14:56:34+01:00",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "039288-2026",
                "description": "The tender submission deadline for this procurement has been extended to 11am on 8 May 2026."
            }
        ]
    },
    "language": "en"
}