Award

Centurion Licenses and Support SYP HP

SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY

This public procurement record has 1 release in its history.

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01 Apr 2026 at 14:16

Summary of the contracting process

The procurement process led by South Yorkshire Mayoral Combined Authority involves a completed tender titled "Centurion Licenses and Support SYP HP," specifically within the Software package and information systems sector. It pertains to the acquisition of goods and has been organised under a limited procurement method, without prior publication. This contract, signed on 1 April 2026, covers a three-year period for the provision of Centurion system support services to the Humberside and South Yorkshire Police departments. The procurement was conducted as a call-off under the West Yorkshire Combined Authority IT framework, with Insight Direct (UK) Ltd appointed as the supplier. The contract is valued at £248,514.45, set to address ongoing needs in the South Yorkshire region, specifically UKE32 area in Sheffield.

This contract creates significant opportunities for businesses specialising in software support, particularly those capable of delivering high-end solutions for complaint management and professional standards systems. Firms that provide software packages, consultancy, and technical expertise would be well-positioned to compete for similar contracts. Although Insight Direct (UK) Ltd is a large-scale supplier, businesses with local insight or innovative offerings within this niche could explore future tenders or supplementary services. The market potential for businesses focusing on public sector solutions, particularly in regional law enforcement technology, remains robust, driven by continuous upgrades and system enhancements required by local authorities.

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How relevant is this notice?

Notice Title

Centurion Licenses and Support SYP HP

Notice Description

Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces. Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward. In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time. This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework.

Lot Information

Lot 1

Centurion is the Complaints and Discipline System used within Professional Standard departments at both Humberside and South Yorkshire Police. The system is used to record matters such as Business Interests, gratuities and complaints. Force Information Systems (FIS) are the software providers of Centurion and as such are the only source of expertise and technical skills required to support the system. Although alternative systems are available on the market the Centurion software is one of the leading in this area and already well embedded within both Forces. Both Professional Standards departments have recently upgraded to the latest versions of the software and invested in health checks with FIS who have fed back ways of improving the use of the system moving forward. In addition there has been no desire to move away from Centurion as the cost of implementing a new system, training relevant staff and competing data migration is prohibitive at this time. This is a 3 year contract, via Insight Direct (UK) Ltd through the WYCA IT framework.

Procurement Information

CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067af4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030468-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£248,514 £100K-£500K

Notice Dates

Publication Date
1 Apr 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20263 days ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2BQ
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Open Contracting Data Standard (OCDS)

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