West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS

This public procurement record has 6 releases in its history.

PlanningUpdate

03 Jul 2026 at 16:08

PlanningUpdate

18 May 2026 at 10:28

PlanningUpdate

01 May 2026 at 14:38

PlanningUpdate

23 Apr 2026 at 18:31

PlanningUpdate

02 Apr 2026 at 14:33

Planning

02 Apr 2026 at 09:57

Summary of the contracting process

The Police and Crime Commissioner for West Midlands is overseeing a planned procurement process for services titled "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". The aim is to transform victim services in the West Midlands, placing a strong emphasis on innovation, collaboration, and trauma-informed care. Key industry categories involved include public services, justice services, and community support. The process is currently in the planning update stage, with the procurement method being open procedure. The deadline for tender submissions is set for 1st September 2026, while the contract period is expected to start on 1st April 2027 and could run until 31st March 2036, pending possible renewals. The main location for these services is Birmingham, reflecting the diverse regional needs of the West Midlands.

This tender presents substantial opportunities for businesses to engage in a long-term partnership with a sub-central public authority. Organisations specializing in public services, legal advisory, rehabilitation, or any related community and social services would find this opportunity particularly suitable. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, fostering inclusive business growth by contributing to a cohesive support system for crime victims. Collaboration with local authorities, health services, and the voluntary sector is pivotal, making this an ideal avenue for businesses eager to demonstrate leadership in community-driven and empathic service delivery.

How relevant is this notice?

Notice Title

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Notice Description

MARKET ENGAGEMENT EVENT - THURSDAY 14th MAY 2026 - 4pm. Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west-midlands-victim-support-services/ The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims' needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.

Lot Information

First Contact Assessment and Referral

First Contact Assessment and Referral Services

Renewal: Will be optional

Restorative Justice

Restorative Justice Services Services

Renewal: Will be optional

Hate Crime Services

Hate Crime Services Services

Renewal: Will be optional

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067b89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062997-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

75110000 - General public services

75200000 - Provision of services to the community

75230000 - Justice services

75231200 - Services related to the detention or rehabilitation of criminals

75241100 - Police services

79110000 - Legal advisory and representation services

79140000 - Legal advisory and information services

85312500 - Rehabilitation services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Jul 20261 months ago
Submission Deadline
1 Sep 20264 weeks to go
Future Notice Date
6 Jul 2026Expired
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6AT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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