Planning

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS

This public procurement record has 2 releases in its history.

PlanningUpdate

02 Apr 2026 at 14:33

Planning

02 Apr 2026 at 09:57

Summary of the contracting process

The Police and Crime Commissioner for West Midlands is spearheading a planned procurement process titled "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". This initiative, dated 2nd April 2026, falls within the services category and aims to transform victim services across the West Midlands. Located primarily in Birmingham, the buyer is Simon Foster, standing as a public authority within sub-central government. The procurement method is open, allowing for wide participation, with key deadlines including a tender period concluding on 1st July 2026 and an award period ending on 15th July 2026. It comprises three planned lots, scheduled to start from 1st April 2027 through to 31st March 2031, with potential for optional renewal extending up to 2036.

This tender presents substantial growth avenues for firms specialising in public services, community provision, justice, legal advisory, and rehabilitation services. Particularly, small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to develop innovative, empathetic solutions that cater to the diverse West Midlands community. As the procurement aims to establish a centre of excellence in victim support, businesses excelling in collaboration and trauma-informed care would be well-suited to compete, fostering partnerships across policing, local authorities, health services, and the voluntary sector to deliver impactful and sustainable support systems for crime victims.

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How relevant is this notice?

Notice Title

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Notice Description

THIS IS A PLANNED PROCUREMENT NOTICE FOR INFORMATOIN ONLY AT THIS STAGE. FURTHER INFORMATION ON MARKET ENGAGEMENT AND TENDER INFORMATION IS TO FOLLOW: The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims' needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.

Lot Information

First Contact Assessment and Referral

First Contact Assessment and Referral Services

Renewal: Will be optional

Restorative Justice

Restorative Justice Services Services

Renewal: Will be optional

Hate Crime Services

Hate Crime Services Services

Renewal: Will be optional

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067b89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031052-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

75110000 - General public services

75200000 - Provision of services to the community

75230000 - Justice services

75231200 - Services related to the detention or rehabilitation of criminals

75241100 - Police services

79110000 - Legal advisory and representation services

79140000 - Legal advisory and information services

85312500 - Rehabilitation services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
1 Jul 20263 months to go
Future Notice Date
1 Jun 20262 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6AT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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