Tender

CS2455 South West Disagreement Resolution and Mediation Services

WILTSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Tender

12 May 2026 at 13:37

UK4 - Tender Notice
Planning

02 Apr 2026 at 10:04

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Wiltshire Council, located in Trowbridge, is inviting tenders for the project titled "CS2455 South West Disagreement Resolution and Mediation Services." This procurement falls under the industry categories of Special Education Services, Legal Advisory and Information Services, and Community, Social and Personal Services. The procurement is at the tender stage with a tender period ending on 11th June 2026. The process is open to bids via the Proactis portal, allowing electronic submissions. The anticipated award period concludes on 14th July 2026, with service delivery starting from 1st September 2026, potentially extending until 2031. Wiltshire Council is spearheading this initiative across various South-West local authorities, seeking a budget allocation of up to £9,000,000.

This tender presents substantial opportunities for businesses specialising in mediation, dispute resolution, and legal advisory services, particularly those who can provide expert services in line with UK legislation concerning education and disability. Small and medium-sized enterprises (SMEs) are encouraged to apply, with an evaluation criteria focused on quality (60%) and price (40%). The regional nature of the project implies possibilities for businesses within the southwest UK region to collaborate or expand their service offerings. Companies with proficient capabilities in handling public sector contracts and those adept in special and social service provisions would find this tender highly favourable for business growth and network expansion.

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How relevant is this notice?

Notice Information

Notice Title

CS2455 South West Disagreement Resolution and Mediation Services

Notice Description

Wiltshire Council is seeking a provider who can deliver independent disagreement resolution, mediation advice and mediation in accordance with the Children and Families Act 2014, the SEN and Disability Regulations 2014 and the SEND Code of Practice 0-25. A group of Local Authorities in the southwest region have agreed to participate in regional arrangements for the provision of disagreement resolution, mediation advice and mediation services ("the Services"). Wiltshire Council ("the Lead Authority") will lead the procurement for the Services on behalf of the other participating Local Authorities. Participating Joint South-West Region Authorities : Cornwall Bath and North East Somerset (BANES) Bristol Devon Dorset Gloucestershire Isles of Scilly North Somerset Plymouth South Gloucestershire Somerset Swindon Torbay

Planning Information

The purpose of the Pre Market Engagement event is to gain insight into the current capacity of the provider market, understand preferred financial models, and explore whether these could align with our proposed approach. We also aim to assess overall market interest in delivering these Services and gather any further considerations that may support a robust procurement process. Providers will be encouraged to actively participate in the session, ask questions, and share their perspectives. To express your interest, please fill out a template available via: https://procontract.due-north.com/Advert?advertId=63312a19-7a2e-f111-813c-005056b64545&fromRfxSummary=True&rfxId=2228e5c2-c62d-f111-813c-005056b64545 to be invited to the Pre-market engagement event at 11 am, on the 16th April 2026 via Microsoft teams. This session will involve a short presentation regarding the proposed Mediation and Dispute Resolution delivery in Wiltshire and opportunity for providers to ask questions. The return deadline is by 2pm on 13 April 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067b8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043515-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

98 - Other community, social and personal services

CPV Codes

79140000 - Legal advisory and information services

80340000 - Special education services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£7,500,000 £1M-£10M
Lots Value
£7,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20263 weeks ago
Submission Deadline
11 Jun 20266 days to go
Future Notice Date
5 May 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WILTSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TROWBRIDGE
Postcode
BA14 8JN
Post Town
Bath
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK15 Wiltshire
Local Authority
Wiltshire
Electoral Ward
Trowbridge Central
Westminster Constituency
South West Wiltshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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