Tender

The Provision of Mystery Shoppers

CONSTRUCTION INDUSTRY TRAINING BOARD

This public procurement record has 1 release in its history.

Tender

07 Apr 2026 at 10:38

Summary of the contracting process

The Construction Industry Training Board (CITB), a public authority under the sub-central government category, is inviting tenders for the provision of mystery shopper services. This procurement, located in Peterborough, UK, falls under the market research services industry category. The process is currently at the tender stage with a submission deadline of 11th May 2026. The open procedure procurement method is being utilised, allowing for electronic submissions. Prospective bidders have until 27th April 2026 to submit enquiries. The contract, with an estimated gross value of £306,472, spans from July 2026 to July 2029, with potential renewal for an additional year.

This tender presents significant opportunities for businesses specialising in market research services, particularly those capable of delivering high-quality technical proposals. The contract favours a balance of price and technical expertise, with SMEs recognised as suitable candidates. Securing this tender could facilitate substantial growth in the market research sector, offering a stable, long-term partnership with a notable public authority client. Interested parties are encouraged to leverage this chance to establish or expand their footprint in the government services market by providing assurance to CITB of training and testing centre compliance and standards.

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Notice Title

The Provision of Mystery Shoppers

Notice Description

CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards and customer experience CITB expects. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Market-research-services./3C568G8B3Z To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3C568G8B3Z

Lot Information

Lot 1

Renewal: 3 years with an option to extend for 1 year (3+1)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067cc9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031365-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£306,472 £100K-£500K
Lots Value
£306,472 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 20265 days ago
Submission Deadline
11 May 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 Jul 2026 - 20 Jul 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CONSTRUCTION INDUSTRY TRAINING BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE7 8HP
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
TLH11 Peterborough

Local Authority
Peterborough
Electoral Ward
Hargate and Hempsted
Westminster Constituency
North West Cambridgeshire

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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