Notice Information
Notice Title
PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE
Notice Description
Purchase of upgraded Vocera Sync Badges and accessories, along with a one-year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.
Lot Information
Lot 1
This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands-free, wearable communication device designed for use in fast-paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one-off supply of updated Sync Badge devices and accessories required to replace existing end-of-life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one-year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.
Procurement Information
A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 - Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board's existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-067d4e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/031616-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32260000 - Data-transmission equipment
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £57,554 Under £100K
Notice Dates
- Publication Date
- 7 Apr 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 15 Jan 20263 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF14 4HH
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- TLL22 Cardiff and Vale of Glamorgan
-
- Local Authority
- Cardiff
- Electoral Ward
- Heath
- Westminster Constituency
- Cardiff North
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-067d4e-2026-04-07T16:30:51+01:00",
"date": "2026-04-07T16:30:51+01:00",
"ocid": "ocds-h6vhtk-067d4e",
"description": "(WA Ref:163782)",
"initiationType": "tender",
"tender": {
"id": "CAV-DCO-(25-26) 181",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "32260000",
"description": "Data-transmission equipment"
},
"mainProcurementCategory": "goods",
"description": "Purchase of upgraded Vocera Sync Badges and accessories, along with a one-year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.",
"lots": [
{
"id": "1",
"description": "This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands-free, wearable communication device designed for use in fast-paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one-off supply of updated Sync Badge devices and accessories required to replace existing end-of-life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one-year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "32260000",
"description": "Data-transmission equipment"
}
],
"deliveryAddresses": [
{
"region": "UKL22"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"coveredBy": [
"GPA"
],
"procurementMethodRationaleClassifications": [
{
"id": "D_TECHNICAL",
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
}
],
"procurementMethodRationale": "A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 - Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board's existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons."
},
"awards": [
{
"id": "031616-2026-CAV-DCO-(25-26) 181-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-179508",
"name": "Vocera Communications UK LTd"
}
]
}
],
"parties": [
{
"id": "GB-FTS-158260",
"name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
"identifier": {
"legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
},
"address": {
"streetAddress": "2nd Floor, Woodland House, Maes-Y-Coed Road",
"locality": "Cardiff",
"region": "UKL22",
"postalCode": "CF144HH",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Marisa Riley",
"telephone": "+44 2921501085",
"email": "marisa.riley2@wales.nhs.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
"buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "07",
"scheme": "COFOG",
"description": "Health"
}
]
}
},
{
"id": "GB-FTS-179508",
"name": "Vocera Communications UK LTd",
"identifier": {
"legalName": "Vocera Communications UK LTd"
},
"address": {
"streetAddress": "100 Longwater Avenue",
"locality": "Reading",
"region": "UK",
"postalCode": "RG26GP",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-111",
"name": "High Court",
"identifier": {
"legalName": "High Court"
},
"address": {
"streetAddress": "Royal Courts of Justice, The Strand",
"locality": "London",
"postalCode": "WC2A 2LL",
"countryName": "United Kingdom"
},
"contactPoint": {
"telephone": "+44 2079477501"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-158260",
"name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
},
"contracts": [
{
"id": "031616-2026-CAV-DCO-(25-26) 181-1",
"awardID": "031616-2026-CAV-DCO-(25-26) 181-1",
"status": "active",
"value": {
"amount": 57554.33,
"currency": "GBP"
},
"dateSigned": "2026-01-15T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 0
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 0
}
]
},
"language": "en"
}