Award

PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

07 Apr 2026 at 15:30

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has completed a contract involving the purchase and maintenance of Hafan Y Coed Sync Badges. Classified under the data-transmission equipment industry, this contract focuses on goods crucial for clinical communication services. This procurement was conducted under a limited method without prior publication, and the direct award was necessary due to technical compatibility requirements. Situated in Cardiff, UK, the contract was signed on 15th January 2026 and awarded to Vocera Communications UK Ltd, ensuring NHS Wales maintains seamless communication infrastructure across its health board areas.

This procurement represents a significant opportunity for suppliers specialised in medical communication devices and services. Businesses that manufacture and support such technology, specifically those capable of providing tailored solutions compatible with existing systems, could find growth prospects in similar contracts. Although this tender was awarded as a direct contract due to technical specifications, similar future opportunities could benefit from market entrants offering innovative, compatible technology solutions to enhance healthcare communication efficacy. Large organisations or those with robust, technically advanced product offerings would be particularly well-positioned to compete in this field.

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Notice Title

PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE

Notice Description

Purchase of upgraded Vocera Sync Badges and accessories, along with a one-year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.

Lot Information

Lot 1

This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands-free, wearable communication device designed for use in fast-paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems. The purchase includes a one-off supply of updated Sync Badge devices and accessories required to replace existing end-of-life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one-year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.

Procurement Information

A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 - Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board's existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067d4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031616-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32260000 - Data-transmission equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£57,554 Under £100K

Notice Dates

Publication Date
7 Apr 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jan 20263 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

VOCERA COMMUNICATIONS

Open Contracting Data Standard (OCDS)

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