Award

Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed

CHESHIRE EAST COUNCIL

This public procurement record has 1 release in its history.

Award

07 Apr 2026 at 15:38

Summary of the contracting process

The procurement process conducted by Cheshire East Council, titled "Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed System," has reached the award stage. This procurement falls under the industry category of software packages and information systems and is applicable to several UK regions including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The procurement method used was "direct," signifying a below-threshold process without competition. The contract was activated on 1st April 2026 and will run until 31st March 2029, with a total value of £135,140.40. The official contract signing occurred on 30th March 2026.

This tender presents business growth opportunities for large-scale IT service providers, particularly those specialising in managed IT support services. With Phoenix Software already awarded as the supplier, businesses possessing capabilities in software package provision and IT infrastructure management could effectively compete in similar tenders within the public sector. Such opportunities are ideal for companies looking to expand their reach across multiple UK regions by engaging in proactive IT services tailored to the needs of public authority entities.

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Notice Title

Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed

Notice Description

Reactive and Proactive Managed Service - Managed Reactive IT Support and Managed System

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067d51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031619-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£135,140 £100K-£500K

Notice Dates

Publication Date
7 Apr 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Mar 20263 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CHESHIRE EAST COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CREWE
Postcode
CW1 2JZ
Post Town
Crewe
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
Not specified

Local Authority
Cheshire East
Electoral Ward
Crewe Central
Westminster Constituency
Crewe and Nantwich

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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