Planning

Customer-Side Leakage Warrant Support

UNITED UTILITIES WATER LIMITED

This public procurement record has 1 release in its history.

Planning

09 Apr 2026 at 13:40

Summary of the contracting process

United Utilities Water Limited, a private utility company based in Great Sankey, UK, is in the planning stage of a procurement process for "Customer-Side Leakage Warrant Support." This procurement, valued at £100,000 to £120,000, falls under the services category and involves ensuring specialist onsite support for enforcing access to customer premises to address water leaks. A preliminary market engagement notice has been published, and interested parties are invited to send an email to Harry East by 7th May 2026 to engage further. This process is governed by Section 75 of the Water Industry Act 1991, and the contract period is set to run from 1st September 2026 to 1st September 2027, predominantly within the UKD region.

This tender offers substantial business growth opportunities for companies specialising in health and safety services, public security services, general management consultancy, and project-management services other than for construction work. Businesses with expertise in coordinating and managing the lawful execution of warrants and those capable of providing support in reducing water demand through effective leak management will find this opportunity particularly aligned with their services. The procurement method invites capable firms to demonstrate their ability to collaborate on ensuring environmental compliance and safeguarding infrastructure.

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How relevant is this notice?

Notice Title

Customer-Side Leakage Warrant Support

Notice Description

As part of its commitment to reducing water demand and leakage, United Utilities is seeking to engage with the market to better understand the availability and capability of suppliers able to provide specialist onsite support associated with enforcing access to customer premises for the repair of customer-side leaks. Under Section 75 of the Water Industry Act 1991, United Utilities has a statutory duty to ensure that leakage is repaired as quickly as possible. While established processes exist to notify customers and to support eligible vulnerable customers with leak repairs, there are occasions where access is denied and unresolved leakage presents a continued risk to the environment, third-party property, and the water network. In such circumstances, United Utilities may obtain a court-issued warrant to gain access. United Utilities own operational teams will undertake the physical leak repair works; however, additional support is required to coordinate and manage the safe, lawful, and proportionate execution of the warrant onsite.

Planning Information

If you wish to engage with United Utilities please send an email to Harry.east@uuplc.co.uk You will be sent a copy of the Scope and Questions for review and completion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067f2b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032475-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

71317200 - Health and safety services

75241000 - Public security services

79411000 - General management consultancy services

79421000 - Project-management services other than for construction work

79900000 - Miscellaneous business and business-related services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 20263 days ago
Submission Deadline
Not specified
Future Notice Date
7 May 20264 weeks to go
Award Date
Not specified
Contract Period
31 Aug 2026 - 1 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNITED UTILITIES WATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREAT SANKEY
Postcode
WA5 3LP
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)

Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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