Award

Iken Cloud Legal Case Management and Time Recording and associated services

SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Award

15 Apr 2026 at 15:00

Summary of the contracting process

South Yorkshire Mayoral Combined Authority has concluded a procurement process for the provision of Iken Cloud Legal Case Management and Time Recording services. This contract focuses on system and support services, categorised under services within the CPV scheme. The procurement, conducted as a limited procedure without prior publication, involves 51 user license subscriptions and training services for onboarding users. The procurement, part of the G-Cloud 14 Framework Agreement, was awarded on 26th March 2026, with Iken Business Limited being the supplier. The procurement has reached the award stage, and is located within the UKE region, particularly in Sheffield, UK.

This tender presents significant opportunities for companies specialising in cloud case management and system support services. Businesses adept at providing comprehensive onboarding and management solutions could gain substantial advantages. SMEs like Iken Business Limited, which can offer tailored services to enhance documentation and communication through platforms like Microsoft 365, are well-positioned to compete. The scope for innovations in workflow management and time recording through smart integrations opens lucrative prospects for tech enterprises aiming to expand their reach in legal case management systems.

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How relevant is this notice?

Notice Title

Iken Cloud Legal Case Management and Time Recording and associated services

Notice Description

* 51 Iken Cloud User licence subscriptions * 33.5 days of Iken onboarding and training services for 51 users as outlined in the written proposal made to the Buyer in the document entitled "Iken Cloud Legal Case Management and Time Recording"

Lot Information

Lot 1

Case and document management: Overview/Features * Manage documentation and communication via your Microsoft 365 accounts * Save time with the smart production of documents and emails in context and automatically indexed * Workflow design and implementation to manage and improve processes * Extensive and well-presented management reporting suite * Advanced document bundling integration * Accurately track hours with integrated real-time and retrospective time recording * Alerts, diary, and task management * Thumb through documents and files with Iken Cloud's previewing pane * Powerful search functionality across individual cases and contacts through to document level * An intuitive and accessible user interface * Contact and stakeholder management * Manage and configure user roles, allowable tasks, workflows and template libraries with the advanced Super User area

Procurement Information

Call-off from G-Cloud 14 Framework Agreement (RM1557.14)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068366
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034368-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£123,190 £100K-£500K

Notice Dates

Publication Date
15 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Mar 20264 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2BQ
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

IKEN BUSINESS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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