Award

28397 - 'Your Bus Journey' Surveys

PLYMOUTH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Apr 2026 at 08:43

UK7 - Contract Details Notice
Summary of the contracting process

Plymouth City Council is facilitating a public procurement for the provision of 'Your Bus Journey' surveys in Plymouth, specifically targeting six bus stop cluster locations including Derriford Hospital and Mutley Plain. This contract, now in the award stage, commenced on 1st April 2026 and runs through to 31st August 2027, with a potential extension up to 2029. Under the category of customer survey services, this initiative represents a direct procurement method and falls below the competition threshold. The project is being conducted in partnership with Transport Focus, a supplier noted for its experience within the small and medium enterprises (SME) sector.

This tender presents notable business growth opportunities for enterprises specialising in service delivery, particularly those with expertise in conducting customer surveys and data gathering in public transport domains. Businesses capable of delivering high-quality survey execution and analysis will find this lucrative, especially since the contract value is set at £56,450.90, with the potential for further extensions over the following years. Given the specific focus on bus journey surveys, organisations familiar with public transport and community engagement strategies will be well-suited to compete, aligning with Plymouth City Council’s strategic objectives in enhancing public transport experiences.

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Notice Information

Notice Title

28397 - 'Your Bus Journey' Surveys

Notice Description

Provision of 'Your Bus Journey' Surveys 26/27. The surveys will commence in April 26 and are to be conducted at six bus stop cluster locations across Plymouth: - Derriford Hospital - Mutley Plain - St Budeaux Community Centre - Royal Parade/Bedford way - Royal Parade/Theatre Royal - Embankment/Laira Bridge Road Members of the public will be approached to complete the survey on board bus services or at bus stops.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0684ce
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034988-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£56,450 Under £100K

Notice Dates

Publication Date
17 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PLYMOUTH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL1 3BJ
Post Town
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

TRANSPORT FOCUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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