Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital R

NHS Dorset Integrated Care Board

This public procurement record has 4 releases in its history.

Award

05 Oct 2026 at 10:13

UK7 - Contract Details Notice
Award

14 Aug 2026 at 11:26

UK6 - Contract Award Notice
TenderUpdate

20 Apr 2026 at 15:09

UK4 - Tender Notice
Tender

20 Apr 2026 at 15:05

UK4 - Tender Notice
Summary of the contracting process

NHS Dorset Integrated Care Board bought licensing and related services for Caretrack, its continuing healthcare case-management system, including a CHS data-management service and digital reporting and analysis. Referrers use the system to check whether people are eligible for Continuing Healthcare; while eligible, their care records are maintained, care is sourced and provider details and rates recorded. The system also supports business-intelligence reporting on the service’s performance against NHS Framework standards, including the 28-day standard. It is the AACC’s system for capturing the information needed about individuals. The award covers software and information systems, with delivery across England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West.

The procurement is complete and the contract was awarded to Vertergi Group Limited on 10 August 2026. It was run as an open competition using a competitive flexible procedure, with one lot. Four bids reached the final stage. Evaluation weighted quality at 70% and price at 30%. The estimated lot value was £500,000 excluding VAT (£600,000 including VAT); the award value was £308,000 excluding VAT (£369,600 including VAT). The contract was signed on 1 October 2026 and runs from 1 October 2026 to 31 August 2029, with an option for a further 12 months, to 30 September 2030. The tender submission deadline was 15 May 2026, and the deadline for enquiries was 1 May 2026.

This award demonstrates demand from NHS Dorset for a specialist digital system supporting Continuing Healthcare eligibility, case records, care sourcing and provider-rate information, alongside reporting against NHS Framework standards. Suppliers competing for a future requirement of this kind would need to show that their software can support the end-to-end care-management workflow and provide reliable reporting for operational oversight. Evidence of dependable incident handling would also matter: the contract includes an agreed measure for response and resolution times, with incidents prioritised by significance. The buyer selected a supplier through a competitive flexible procedure and gave quality substantially greater weight than price, so a credible offer would need to demonstrate service quality as well as value. The existing requirement is delivered across multiple English regions, indicating the breadth of coverage expected.

How relevant is this notice?

Notice Information

Notice Title

Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital R

Notice Description

This system is used by referrers to request if an individual is eligible for Continuing Healthcare, the individuals care record is stored and edited whilst they are eligible, care is sourced and added to the system showing provider and rates. It allows BI to pull reports to understand how the AACC is meeting the NHS Framework standards such as 28 days. It is the only system used by AACC to capture all the necessary information about an individual

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068692
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093658-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
£308,000 £100K-£500K
Contracts Value
£231,000 £100K-£500K

Notice Dates

Publication Date
5 Oct 20263 weeks ago
Submission Deadline
15 May 2026Expired
Future Notice Date
Not specified
Award Date
10 Aug 20262 months ago
Contract Period
1 Oct 2026 - 31 Aug 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Dorset Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1TG
Postcode Area
Dorchester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
Not specified
Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

MCB SOFTWARE SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...