Award

ITSM platform

GRAVESHAM BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

20 Apr 2026 at 14:09

Summary of the contracting process

Gravesham Borough Council has completed the procurement process for the continuation of SolarWinds Service Desk Licensing by appointing a new supplier. This procurement falls under the public authority category for sub-central government and was conducted using a direct method, classified as below the threshold without competition. The process culminated in an active award, with the contract signed on 23rd March 2026. The contract period commenced on 15th April 2026 and is set to conclude on 31st March 2029, covering the supply of software packages and computer support services. The primary location for the services is Gravesend, United Kingdom, aligning with the procurement's focus on the IT industry sector.

This engagement opens up avenues for small and medium enterprises specialising in IT support and consultancy services, particularly those with expertise in software packages and information systems. Prosperon Networks Ltd, classified as an SME, has been named the supplier for this contract, showcasing opportunities for companies of similar scale and industry focus to foster business growth through such procurement processes. The structure of this contract underlines the potential for future tenders offering direct procurement opportunities without the need for extensive competition, making it particularly attractive for SMEs looking to expand their service offerings in governmental sectors.

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How relevant is this notice?

Notice Title

ITSM platform

Notice Description

Continuation of SolarWinds Service Desk Licensing via an New Supplier

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068696
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035736-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£57,500 Under £100K

Notice Dates

Publication Date
20 Apr 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Mar 20261 months ago
Contract Period
14 Apr 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GRAVESHAM BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRAVESEND
Postcode
DA12 1AU
Post Town
Dartford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ43 Kent Thames Gateway
Delivery Location
Not specified

Local Authority
Gravesham
Electoral Ward
Town
Westminster Constituency
Gravesham

Supplier Information

Number of Suppliers
1
Supplier Name

PROSPERON NETWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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