Award

Cash Counter Payment Services to Residents Across Derbyshire

DERBYSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

22 Apr 2026 at 08:11

UK5 - Transparency Notice
Summary of the contracting process

Derbyshire County Council has completed the procurement process for its Cash Counter Payment Services, which aims at delivering cash voucher services to Derbyshire and surrounding areas. This initiative, categorised under Banking Services, is in the award stage with contracts expected to commence from 1st June 2026 and potentially extend until 31st May 2034. The council, located in Matlock, is supplying their residents with options to exchange vouchers for cash at various physical locations. The estimated service delivery charges over an eight-year term are valued up to £755,568, and payments to residents might reach £37,000,000. The direct award method was chosen after two unsuccessful competitive tenders, aligning with Section 43 of the Procurement Act 2023.

This contract presents a significant opportunity for established businesses in cash management and payment services, particularly for large enterprises such as the awarded supplier, Post Office Limited. Businesses capable of efficiently handling cash transactions and voucher issuance under varying conditions may find substantial business growth by aligning with governmental initiatives like the Derbyshire Discretionary Fund. Furthermore, the potential for renewal and expansion in response to increased payment volumes suggests a long-term partnership opportunity for capable suppliers in the industry.

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Notice Information

Notice Title

Cash Counter Payment Services to Residents Across Derbyshire

Notice Description

To deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives. The service is a Cash Counter Payment Service to: * Enable Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on first time presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders. * Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council). The estimated service delivery charges for the provider over 8 years will be up to a maximum of PS755,568. It is estimated payments to Derbyshire residents over 8 years will be up to PS37,000,000.

Procurement Information

Switch to a direct award under Section 43 of the Procurement Act 2023, following two unsuccessful competitive tendering procedures. Two competitive tender processes were conducted in accordance with Section 19 of the Procurement Act 2023. All tenders received were assessed as unsuitable as they failed to meet the Council's requirements or the specified award criteria. Previously published notices UK 4 Noticesocds-h6vhtk-05128e and ocds-h6vhtk-05cf64. The tenders received failed to meet essential requirements relating to technical capability, cash management, service delivery, pricing thresholds, or selection criteria. Therefore, no suitable tenders were received under Section 19 and a competitive award was not possible.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068809
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036393-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£37,755,568 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Apr 20263 days ago
Contract Period
31 May 2026 - 31 May 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBYSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
Not specified
Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Supplier Information

Number of Suppliers
1
Supplier Name

POST OFFICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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