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Cash Counter Payment Services to Residents Across Derbyshire

Derbyshire County Council

This public procurement record has 2 releases in its history.

Award

02 Jun 2026 at 10:07

UK6 - Contract Award Notice
Award

22 Apr 2026 at 09:11

UK5 - Transparency Notice
Summary of the contracting process

Derbyshire County Council has awarded a contract for Cash Counter Payment Services to residents across Derbyshire, under a direct award procurement method. This contract aims to support the delivery of the Derbyshire Discretionary Fund and other council-authorised payment initiatives. The service facilitates the exchange of vouchers for cash and is to be delivered by the supplier, Post Office Limited. The procurement falls under the services category, specifically banking services, with the initial contract period starting on 1st July 2026 and extending until 31st May 2028, with options to extend for up to eight years in total. The contract, with an estimated value of GBP 37,900,681, supports a key social function, while also being subject to potential modifications due to Local Government Reorganisation. The procurement process was completed following unsuccessful competitive tenders leading to a direct award under the Procurement Act 2023.

This contract presents opportunities for businesses involved in financial services and retail operations, especially those with expertise in cash management and service delivery. The provision of cash voucher services invites large-scale organisations to participate, offering scope for growth by leveraging existing infrastructure and expanding service footprints. SMEs that can innovate in delivery mechanisms, for example by integrating digital voucher solutions, might also find growth opportunities should there be policy shifts or added payment schemes. Businesses that naturally align with community service mandates or have experience in public sector collaborations will be particularly well-positioned to benefit from future contract extensions or modifications.

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Notice Information

Notice Title

Cash Counter Payment Services to Residents Across Derbyshire

Notice Description

To deliver a Cash Counter Payment Service to support the delivery of the Derbyshire Discretionary Fund (DDF) and other Council authorised payment initiatives. The service is a Cash Counter Payment Service to: * Enable Derbyshire Residents to exchange vouchers for the full value of the voucher in cash, on first time presentation at physical Cash Counter Locations across Derbyshire and its surrounding borders. * Issues vouchers/voucher codes to the Council for the Council to issue direct to residents, and/issues vouchers / voucher codes to Derbyshire Residents by text, email or letter (as instructed by the Council). The estimated service delivery charges for the provider over 8 years will be up to a maximum of PS755,568. It is estimated payments to Derbyshire residents over 8 years will be up to PS37,000,000. It should be noted that this contract may be affected by Local Government Reorganisation (LGR). In accordance with Schedule 8 of the Procurement Act 2023, this contract may be novated to a successor council or otherwise modified to reflect the requirements of any new council arrangements arising from LGR. The exact nature of any modification or novation cannot be determined at this time, but such changes will be managed under both the Procurement Act 2023 and the contractual provisions

Procurement Information

Switch to a direct award under Section 43 of the Procurement Act 2023, following two unsuccessful competitive tendering procedures. Two competitive tender processes were conducted in accordance with Section 19 of the Procurement Act 2023. All tenders received were assessed as unsuitable as they failed to meet the Council's requirements or the specified award criteria. Previously published notices UK 4 Noticesocds-h6vhtk-05128e and ocds-h6vhtk-05cf64. The tenders received failed to meet essential requirements relating to technical capability, cash management, service delivery, pricing thresholds, or selection criteria. Therefore, no suitable tenders were received under Section 19 and a competitive award was not possible.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068809
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051726-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£37,755,568 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jan 20267 months ago
Contract Period
1 Jul 2026 - 31 May 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Derbyshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MATLOCK
Postcode
DE4 3AG
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF13 South and West Derbyshire
Delivery Location
Not specified
Local Authority
Derbyshire Dales
Electoral Ward
Matlock West
Westminster Constituency
Derbyshire Dales

Supplier Information

Number of Suppliers
1
Supplier Name

Post Office Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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