Award

Telephone and PSTN Replacement

HEREFORD AND WORCESTER FIRE AUTHORITY

This public procurement record has 1 release in its history.

Award

22 Apr 2026 at 10:11

Summary of the contracting process

The procurement process conducted by the Hereford and Worcester Fire Authority focused on the "Telephone and PSTN Replacement" project, categorised under the telecommunications-infrastructure maintenance services within the services industry. This contract aimed to upgrade landline networks in various UK regions, aligning with the industry-wide switch-off of the Public Switched Telephone Network (PSTN) by January 2027. The process of awarding the contract was completed on 31st March 2026, with British Telecommunications plc (BT) selected as the supplier through a direct award method under the Crown Commercial Service Framework RM6116, specifically for Lots 1A and 4A. The value of the contract amounted to £92,955, and the procurement method was limited, without prior publication of a competitive notice, categorised as outside the scope of the directive due to its specialised nature.

This tender provides substantial growth opportunities for businesses specialising in telecommunications and infrastructure maintenance, particularly those skilled in transitioning from analogue to digital systems. While the direct award limited bidding from other suppliers, prospective partnerships or subcontracting opportunities with BT could arise for businesses aiming to embed themselves within the evolving network services sector. Given the framework structure, companies with experience in managed network services, MPLS data connectivity, and SIP trunking can benefit from aligning their offerings with upgraded technological solutions required by public bodies. While SMEs did not participate in the bid, there remains significant potential for small and medium enterprises to innovate and collaborate on future telecommunications projects as the demand for digital infrastructure expands.

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Notice Title

Telephone and PSTN Replacement

Notice Description

Direct Award Framework: RM6116 - Network Services Lots: Lot 1A-- Data Services (IP Connect UK, Managed Service) Lot 4A - Voice Services (SIP Trunking)

Lot Information

Lot 1

Purchase of Services IP Connect UK (MPLS data connectivity), Managed Network Services and BT One Voice SIP Trunk UK (telephony / PSTN replacement). The technology underpinning the landline network, the Public Switched Telephone Network (PSTN), is being switched off by the telecommunications industry by January 2027. Landlines (and other devices reliant on the PSTN) will require upgrading to new digital technologies.

Procurement Information

Award of a Call-Off Contract under Crown Commercial Service Framework RM6116 (Network Services) to British Telecommunications plc (BT) via Direct Award, covering Lots 1A and 4A, in accordance with the terms of Framework Schedule 6.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068845
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036486-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50332000 - Telecommunications-infrastructure maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£92,955 Under £100K

Notice Dates

Publication Date
22 Apr 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HEREFORD AND WORCESTER FIRE AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 8SP
Post Town
Worcester
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Wychavon
Electoral Ward
North Claines & Salwarpe
Westminster Constituency
Droitwich and Evesham

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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