D3 Tenders | Unified Communications and Contact Centre

Notice Information

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Notice Title

Unified Communications and Contact Centre

Notice Description

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Lot Information

Lot 1

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution. Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Procurement Information

PCR2015 Framework used - YPO - Lot 6 - 1229 Network Connectivity and Telecommunication Solutions 2 Framework

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06898a
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/037051-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Limited
Procurement Method Details: Award procedure without prior publication of a call for competition
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 64 - Postal and telecommunications services
CPV Codes: 64200000 - Telecommunications services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £503,187 £500K-£1M

Notice Dates

Publication Date: 23 Apr 2026Yesterday
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 11 Feb 20262 months ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Cancelled
Awards Status: Active
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: TRAFFORD COUNCIL
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: MANCHESTER
Postcode: M32 0TH
Post Town: Manchester
Country: England
Major Region (ITL 1): TLD North West (England)
Basic Region (ITL 2): TLD3 Greater Manchester
Small Region (ITL 3): TLD34 Greater Manchester South West
Delivery Location: TLD36 Greater Manchester North West
Local Authority: Trafford
Electoral Ward: Gorse Hill & Cornbrook
Westminster Constituency: Stretford and Urmston

Supplier Information

Number of Suppliers: 1
Supplier Name: GAMMA NETWORK SOLUTIONS

Further Information

Notice URLs

https://www.trafford.gov.uk/

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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