Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Traffic Management and Admission Support-Westonbirt Arboretum

Forestry Commission

This public procurement record has 3 releases in its history.

Award

26 Aug 2026 at 08:44

UK7 - Contract Details Notice
Award

16 Jun 2026 at 14:30

UK6 - Contract Award Notice
Tender

23 Apr 2026 at 13:43

UK4 - Tender Notice
Summary of the contracting process

The Forestry Commission procured temporary staffing for traffic management and admissions support at Westonbirt Arboretum. Car park staff manage vehicle flow, prevent congestion and stop queues reaching the A46, while directing vehicles safely and prioritising visitor and public safety. Admissions staff support busy periods and high visitor numbers by operating several admissions points, including the main admissions window and external pods, to reduce queues and maintain an efficient visitor experience. This is a public-sector customer service and parking support service, classified under CPV 79342300 and CPV 63712400. Delivery is in the South West of England, at Westonbirt Arboretum. The requirement is suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

The procurement is complete and has been awarded through an open procedure. The Forestry Commission awarded the single lot to The Combined Services Provider Limited on 12 June 2026. The award and active contract are valued at £650,000 excluding VAT, or £780,000 including VAT. The contract was signed on 27 July 2026 and runs from 18 September 2026 to 17 September 2031. Two bids were received and one reached the final stage. Evaluation weighted pricing at 50%, quality of customer services at 20%, method statement at 10%, communication and contract management at 10%, and social value through employment opportunities at 10%. A scheduled signature milestone was set for 30 June 2026, and the standstill period ended on 25 June 2026.

This award demonstrates established demand for an integrated visitor-support service combining car-park traffic management with admissions operations at a major visitor attraction. A credible future competitor would need to provide trained temporary staff who can control vehicle movements safely, manage congestion near a main road, direct visitors, operate multiple admissions points and maintain service quality during peak footfall. Evidence of robust customer service, clear operating methods, effective communication and contract management would be important. Health and safety practice is a stated performance measure, so suppliers should be able to show suitable systems, supervision and staff briefings. The evaluation also valued employment opportunities, making local recruitment, training and wider social-value delivery relevant. The requirement is accessible to SMEs and VCSEs, including organisations able to mobilise and manage seasonal teams.

How relevant is this notice?

Notice Information

Notice Title

Traffic Management and Admission Support-Westonbirt Arboretum

Notice Description

This procurement covers the provision of temporary staff to support car park management and admissions operations during peak visitor periods. Car park staff are responsible for managing vehicle flow to prevent congestion on the A46, ensuring queues do not form onto the main road. They will direct vehicles safely and efficiently, maintaining traffic flow and prioritising visitor and public safety. The admissions support element provides additional staffing during periods of high footfall to ensure visitors are processed efficiently. This includes managing multiple admissions points, such as the main admissions window and external pods, to minimise queuing and maintain a positive visitor experience.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0689a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081056-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

63712400 - Parking services

79342300 - Customer services

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
£650,000 £500K-£1M
Awards Value
£650,000 £500K-£1M
Contracts Value
£650,000 £500K-£1M

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
18 May 2026Expired
Future Notice Date
Not specified
Award Date
12 Jun 20262 months ago
Contract Period
18 Sep 2026 - 17 Sep 2031 Over 5 years
Recurrence
2031-04-23

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Forestry Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS16 1EJ
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK1 Gloucestershire, Wiltshire and Bristol/Bath area
Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

The Combined Services Provider Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...