Planning

Provision of Lone Worker Application and related Services

ROYAL BERKSHIRE FIRE AUTHORITY

This public procurement record has 1 release in its history.

Planning

28 Apr 2026 at 16:24

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Royal Berkshire Fire Authority is in the planning stage of a procurement process for the provision of a Lone Worker Application and related services. The project entails a comprehensive 24/7/365 monitored solution that ensures the safety of lone workers through mobile applications or standalone devices. This procurement falls under the services category and includes alarm-monitoring services, with an expected contract period starting on 1 December 2026 and ending on 30 November 2029, with potential for renewal until 30 November 2031. To facilitate supplier involvement, market engagement sessions have been scheduled for 20 May and 26 May 2026, with expressions of interest due by 13 May 2026. These sessions will be held in Reading, UK, and will offer insights into the procurement timeline and technical requirements.

This tender provides promising growth opportunities for businesses that specialise in security solutions, mobile application development, and alarm-monitoring services. SMEs are encouraged to participate, especially those capable of delivering reliable, discrete, and intuitive solutions with minimal training requirements. Given the scope, businesses experienced in managing Alarm Receiving Centres (ARC) can leverage this opportunity to expand their operations or break into new markets. The requirement for GDPR compliance and high-level police response capabilities opens the door for companies focusing on cutting-edge security measures and data protection services to showcase their expertise.

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Notice Information

Notice Title

Provision of Lone Worker Application and related Services

Notice Description

Royal Berkshire Fire Authority has a requirement for the provision of a 3rd party 24/7/365 monitored lone worker solution which could be either a mobile phone application, a stand-alone device, or a combination of the two, that allow alarms to be raised either discreetly or overtly and appropriate intervention, escalation to be made as required, in order to minimise any risks that working alone involves. The solution should be discrete, reliable and robust, simple and intuitive to use with minimum training. Alarm Receiving Company (ARC): The solution requires the provision of an ARC that monitors lone workers 24/7/365. The ARC can escalate an alarm received from a user to the highest Police response levels, where this is appropriate via Lone Worker Unique Reference Numbers (URNs). All incidents must be recorded and in line with GDPR requirements. The ARC must disclose network outages and the root cause of outages in a timely fashion.

Planning Information

Market Engagement session will be delivered through individual supplier sessions, held across two schedule dates: 20 May 2026 and 26 May 2026. The Engagement sessions will be conducted in physical and in virtual format. The Physical engagement session will be conducted in HQ (Newsham Court, Pincents Kiln, Calcot, Reading, RG31 7SD). Each supplier will be allocated a dedicated time slot and duration will typically be around an hour per supplier. The Session Content for the Market Engagement is as follows: 1. Introduction and purpose of engagement 2. Overview of the project scope and objectives 3. Outline of anticipated procurement timeline 4. Discussion of key technical, commercial and delivery considerations 5. Supplier feedback All sessions will be held on a one-to-one basis. No commercially sensitive information shared by suppliers will be disclosed to other participants. Submitting Expression of Interest 1. Suppliers wishing to participate in the market engagement sessions must submit an Expression of Interest by 13th May 2026. 2. EOIs must be submitted via the designated procurement email address (venur@rbfrs.co.uk). Late submissions may not be accommodated due to scheduling constraints. Supplier will be notified of their confirmed slot shortly after the deadline via email. 3. The slot will be allocate on a First Come First Serve basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068d4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038843-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79711000 - Alarm-monitoring services

79714100 - Tracing system services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 20264 days ago
Submission Deadline
Not specified
Future Notice Date
26 May 20264 weeks to go
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG31 7SD
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ11 Berkshire
Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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