Award

Software licensing - 7-7 telephone and reactive call out support

GOV FACILITY SERVICES LTD

This public procurement record has 1 release in its history.

Award

06 May 2026 at 08:11

Summary of the contracting process

The contracting process involves Gov Facility Services Ltd, a public authority under sub-central government, located in London, United Kingdom. This completed procurement process, identified by the tender ID GFSL-CN-24361, is centred on "Software licensing - 7-7 telephone and reactive call out support" within the industry specific software package and prison services. The procurement utilised a direct award method due to technical exclusivity, starting the contract period on 18 May 2026 and concluding on 30 September 2027. Key decisions were disclosed in an award notice published on 6 May 2026.

This tender presents substantial business growth opportunities, especially for SMEs like the awardee, ASSA ABLOY GLOBAL SOLUTIONS UK LIMITED, based in Reading. Companies with expertise in delivering technical software solutions and services for specialised sectors such as prison services are ideally positioned to compete. The direct procurement approach underscores the importance of unique technical capabilities, suggesting significant potential for innovation-driven firms with specialised technical skills to leverage such government contracts.

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Notice Title

Software licensing - 7-7 telephone and reactive call out support

Notice Description

Procurement exercise for Software licensing - 7-7 telephone and reactive call out support

Procurement Information

Reason Code 4 - Technical exclusivity. Justification: "The following conditions are met in relation to the public contract-- (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b) there are no reasonable alternatives to those goods, services or works."

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0691fe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041312-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services


CPV Codes

48100000 - Industry specific software package

75231230 - Prison services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£333,867 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 May 20261 weeks ago
Contract Period
17 May 2026 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GOV FACILITY SERVICES LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ASSA ABLOY GLOBAL SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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