Planning

Cloud-Based Video Knowledge Capture and Learning Platform

UNITED UTILITIES WATER LIMITED

This public procurement record has 3 releases in its history.

PlanningUpdate

20 May 2026 at 14:21

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

07 May 2026 at 09:46

UK2 - Preliminary Market Engagement Notice
Planning

06 May 2026 at 14:17

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

UNITED UTILITIES WATER LIMITED is presently in the planning stage of a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). As part of this process, a pre-procurement engagement notice was last updated on 20th May 2026, with engagement extended until 22nd May 2026. This project, based in the UK (region UKD61), falls under the industry categories of Software Package and Information Systems, and IT Services. The tender aims to inform the market of the upcoming opportunity and seeks feedback on the proposed scope to ensure alignment with market capabilities and best practices. The project is substantial, with an estimated contract value of £10,000,000 to £12,000,000, and will operate over a potentially renewable term beginning in January 2027 and extending to December 2032, with the possibility to extend to December 2035. The procurement will follow a utility services special regime, and it includes framework agreements.

This tender offers strong opportunities for businesses specialising in IT consulting, software development, and cloud services, particularly those capable of providing scalable, secure platforms that align with data protection standards. The emphasis on utilities indicates that SMEs with targeted utilities expertise could be especially competitive. The procurement requires robust video management, analytics, and integration capabilities, suggesting potential growth for companies able to offer comprehensive, innovative solutions in these areas. Participation in the procurement process starts with an expression of interest, paving the way for businesses to become key stakeholders in UNITED UTILITIES WATER LIMITED's ongoing organisational learning and development strategies.

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Notice Information

Notice Title

Cloud-Based Video Knowledge Capture and Learning Platform

Notice Description

The solution must enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: Platform access and licensing for an agreed number of users, with scalable capacity to accommodate future growth Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements Video capture and management capabilities, including upload, tagging, categorisation, and search functionality Workflow and configuration tools to support structured knowledge capture aligned to business processes Analytics and reporting functionality, including dashboards and insight generation from submitted video content User management and access controls, including role-based permissions Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) Ongoing maintenance, support, and updates, including service desk provision and defined service levels The supplier shall provide implementation and onboarding services, including system configuration, user training, and documentation to enable effective adoption. The service is to be delivered over the contract term via a secure web-based interface, accessible on standard organisational devices, with availability and performance levels aligned to agreed service level requirements.

Planning Information

Scope of Engagement The contracting authority is undertaking a procurement exercise for a Cloud-Based Video Knowledge Capture and Learning Platform (SaaS). This pre‑procurement engagement and subsequent tender process are intended to: 1. Inform the market of the forthcoming opportunity 2. Seek feedback on the proposed scope, technical requirements, and delivery model 3. Ensure the final specification reflects current market capability and best practice 4. Enable suppliers to express interest in participating in the formal tender process The engagement does not commit the contracting authority to any future procurement or contract award. Expressions of Interest Suppliers wishing to participate in this opportunity must submit an Expression of Interest (EOI) via email. Clarification Questions Suppliers may submit clarification questions related to the requirement or engagement process as follows: All clarification questions must be submitted via email.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06927d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046525-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
22 May 20261 day to go
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNITED UTILITIES WATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREAT SANKEY
Postcode
WA5 3LP
Post Town
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)
Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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