Planning

Retail Plaza - University Hospital Wales

CARDIFF AND VALE UNIVERSITY HEALTH BOARD

This public procurement record has 1 release in its history.

Planning

07 May 2026 at 13:58

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Cardiff and Vale University Health Board is in the planning stage of a procurement process aiming to enhance the retail facilities within the University Hospital of Wales (UHW) in Cardiff. The procurement seeks to revitalise the Retail Plaza inside the hospital, with the vision of constructing a modern, appealing environment that matches UHW’s role as a leading Tertiary Centre with significant footfall. This initiative is managed under the oversight of the NHS Wales Shared Service Partnership and is part of a broader strategy to improve amenities for patients, staff, and visitors. An initial market engagement is scheduled, with interested parties advised to contact the procurement team by 22nd May 2026 for more information. The opportunity, published as a service concession, targets the retail trade industry, specifically small and medium-sized enterprises, with a contract period planned from 2027 through to the end of 2036.

This procurement project offers a significant opportunity for businesses specialising in retail services, particularly those experienced in managing high-traffic environments. The retail units within the hospital's concourse could provide exposure to a vast stable audience, including patients, staff, and visitors, making it a desirable proposition for retailers seeking to expand their customer base. Small and medium enterprises (SMEs) capable of delivering quality retail services stand to benefit from the captive market generated by UHW’s diverse and frequent users. This initiative not only holds the potential for increased business revenue but also contributes positively to the hospital community by enhancing the overall experience for those interacting with the hospital environment.

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Notice Information

Notice Title

Retail Plaza - University Hospital Wales

Notice Description

The University Hospital of Wales (Ysbyty Athrofaol Cymru) (UHW) is a major 1000+ bed hospital. situated to the North East of Cardiff. The Hospital is the largest site running under the Cardiff and Vale University Health Board. The Health Board is one of the largest NHS organisations in the UK, providing day to day health services to a population of around 472,400 people living in the Cardiff and Vale of Glamorgan area. The UHW is a major Tertiary Centre with many specialist services, a large Emergency and Trauma Unit, Children's Hospital and Dental Hospital as well as an attached Medical School (Cardiff University School of Medicine). The Health Board has close links with Cardiff University as a teaching hospital and boasts a high-profile teaching and Research & Development role within the UK. UHW has approximately 1,000 beds. The number of patient contacts during 2019 was approximately 1,000,000, plus visitors, staff and students. There are 9,500 staff based at UHW. Annually on site 1.2 million cars occupy the onsite car parking facilities. UHW has a vision for its Retail Concourse; to significantly improve the current retail offering within the main hospital building and for it to be a modern, bright and user-friendly environment providing a first-class reception and retail area at the first point of entry of the hospital. By the very nature of the hospital environments, there is a high footfall and dwell time within the main entrance reception area, with staff, patients and visitors often making multiple trips through the area. UHW continues to develop as a centre of excellence for recovery and rehabilitation services. Patients will therefore remain in hospital for varying lengths of time. Accessing retail and social amenities plays a key part in their hospital stay and recovery process. The Concourse is designed to make a positive first impression on patients, visitors, students and staff, matching the health promoting ethos of the organisation with a vibrant and friendly environment in which to wait for an appointment or a relative, way finding information for those passing through and the opportunity to obtain quality refreshments. The Health Board is keen to make sure that any retail is open to and caters for the local community. The UHB is seeking expressions of interest from individual retailers on a unit by unit basis who would like to provide services within the Retail Space to help meet the Health Board's and the local community's needs.

Planning Information

Please contact iliass.dadda@wales.nhs.uk in order to receive the information pack and proforma.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06939e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042038-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55900000 - Retail trade services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
22 May 20262 weeks to go
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARDIFF AND VALE UNIVERSITY HEALTH BOARD
Additional Buyers

NHS WALES SHARED SERVICE PARTNERSHIP

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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