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Pega data Migration & training

NHS Resolution

This public procurement record has 2 releases in its history.

Award

04 Aug 2026 at 14:37

UK6 - Contract Award Notice
Award

11 May 2026 at 15:28

UK5 - Transparency Notice
Summary of the contracting process

NHS Litigation Authority commissioned services to continue migrating data to the Pega platform, with associated training identified in the procurement title. The work supports an existing NHSR project and is intended to maintain progress on a complex software migration that was already being delivered through a third-party facilitator. The service category is IT software development. Delivery is for the NHS Litigation Authority, based at Canary Wharf in London, and concerns the continuation of its Pega migration programme. AI4 Process Ltd is the named supplier. The requirement is therefore most relevant to businesses with practical experience of Pega data migration, software implementation and supporting user or operational training in a public-sector environment.

The procurement is complete and has been awarded through a direct award to AI4 Process Ltd. The award date was 4 August 2026. The gross awarded value is £436,104, with a net value of £363,420. The contract period runs from 19 August 2026 to 31 August 2027. The buyer chose a direct award because the previous intermediary, Labb Ltd, ended its subcontracting relationship with AI4 Process and would no longer provide the service. AI4 Process was approached to continue work it had already been conducting. The buyer also cited the complex nature of the migration, the risk that transition to a new supplier would delay completion and additional project expenditure, and work expected to conclude in October. The award used a single-supplier technical-reasons justification.

This procurement is useful market evidence for suppliers competing for future NHS Pega migration work. A credible competitor would need demonstrable Pega expertise, including data migration, software development and the ability to maintain continuity across a complex, partly completed programme. Experience of taking over or stabilising work when an incumbent arrangement changes would be particularly relevant, as would the capacity to mobilise without creating delay or additional cost. Suppliers should be able to provide technically capable personnel who can continue an existing delivery plan and support the training associated with the migration. The awarded supplier is a large company and is recorded as a sheltered workshop, so organisations with comparable delivery scale and the ability to meet public-sector project requirements should study this buyer’s future demand.

How relevant is this notice?

Notice Information

Notice Title

Pega data Migration & training

Notice Description

Contract to continue the PEGA migration utilising AI4process. This contract has been put in place as the current agreement with Labb LTD who worked as a 3rd party facilitator was ended due to them wanting to discontinue their relationship with AI4Process.

Procurement Information

The existing contract between NHSR was contracted with Labb Ltd who subcontracted the work to AI4process. Labb Ltd made the decision to cancel this subcontracting agreement and not offer the service. Due to the requirements within NHSR the services were still required so AI4process were approached directly to continue the work that they had been conducting. The work is due to be concluded in October so with this timescale the decision was made to direct award the contract due to the complex nature of the work and the potential transition time to migrate to a new supplier could potentially delay in the project and cause additional spend to the project

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0695e8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073760-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212517 - IT software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£363,420 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Aug 20261 months ago
Contract Period
19 Aug 2026 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Resolution
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

AI4PROCESS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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