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Agentforce 'Bobbi'

South Yorkshire Mayoral Combined Authority

This public procurement record has 1 release in its history.

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12 May 2026 at 12:05

Award Notice
Summary of the contracting process

The procurement procedure described pertains to the South Yorkshire Mayoral Combined Authority, which initiated a tender under the title "Agentforce 'Bobbi'." This contract, classified under the software package and information systems sector (CPV: 48000000), involves the implementation of the Agentic AI solution designed to offer continuous digital agent support to citizens. The procurement falls in the "goods" category, specifically industry-specific software packages for the region of UKE (Yorkshire and the Humber, UK). The tender process was completed, and a contract was awarded on 30th April 2026. The procurement method utilised was limited, conducted via a call-off contract under the West Yorkshire Combined Authority framework, justified as falling outside the scope of the directive. The total contract value stands at £128,664.33.

This tender presents substantial business growth opportunities, particularly for companies specialising in software development and IT solutions with expertise in creating advanced AI systems for public service improvement. Businesses capable of delivering innovative software packages that enhance citizen engagement and support services align well with the procurement needs outlined. Insight Direct (UK) Ltd, a large-scale supplier based in Sheffield, emerged as the successful bidder, highlighting potential for regional businesses to engage in collaborative frameworks established by local authorities such as the South Yorkshire Mayoral Combined Authority. Such opportunities are well-suited for firms aiming to expand their market presence in public sector digital transformation projects, particularly those relevant to safety and public order as classified under COFOG 03.

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Notice Information

Notice Title

Agentforce 'Bobbi'

Notice Description

The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.

Lot Information

Lot 1

The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.

Procurement Information

CALL-OFF CONTRACT AWARDED UNDER THE AUSPICES OF THE WEST YORKSHIRE COMBINED AUTHORITY FRAMEWORK FOR THE SUPPLY OF IT HARDWARE, NETWORKING & SECURITY EQUIPMENT AND COMMERCIAL OFF THE SHELF SOFTWARE (COTS) - REF.2821-2022

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06967f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043383-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£128,664 £100K-£500K

Notice Dates

Publication Date
12 May 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Yorkshire Mayoral Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2BQ
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

Insight Direct (UK) Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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