Award

Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital Referral, Assessment, and Review) Pathway Portal & Finance Management

NHS DORSET INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

13 May 2026 at 14:42

Summary of the contracting process

The NHS Dorset Integrated Care Board has recently completed the procurement process for the "Provision of Caretrack Licensing, CHS Data Management Service, D-RAR Pathway Portal & Finance Management". This contract, running from 1st April 2026 to 31st March 2027, involves a direct award, intended to maintain service continuity in light of a prior legal challenge that disrupted the original award. Set in the healthcare technology sector, the contract was secured by Xyla, a supplier based in London. The contract covers several UK regions, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK, with a focus on goods related to software packages and information systems. The legal framework for this process was outlined under UK legislation from 2023, ensuring compliance and safeguarding patient safety during the transition to a full procurement exercise.

This tender presents substantial business growth opportunities, particularly for entities specialising in healthcare technology solutions and data management. By securing such contracts, companies can expand their portfolio and establish a foothold in the healthcare sector across multiple UK regions. Businesses with robust capabilities in delivering software packages for information systems and data management stand to benefit significantly. Opportunities such as these are ideal for firms looking to leverage their technological expertise to support national healthcare infrastructure while navigating procedural intricacies of public procurement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital Referral, Assessment, and Review) Pathway Portal & Finance Management

Notice Description

Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital Referral, Assessment, and Review) Pathway Portal & Finance Management for NHS Dorset.

Procurement Information

Original Direct Award abandoned after a successful legal challenge and therefore this interim contract has been put in place to ensure service continuity and patient safety while a compliant procurement is currently undertaken. The contract start date is 1st April 2026 for 12 months but the contract can be broken during the 12 months if the compliant procurement is completed and implementation can be achieved before the 31st March 2027.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06980e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044068-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£300,035 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 May 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 May 2026Yesterday
Contract Period
12 May 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DORSET INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1XJ
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
Not specified

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

XYLA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06980e-2026-05-13T15:42:35+01:00",
    "date": "2026-05-13T15:42:35+01:00",
    "ocid": "ocds-h6vhtk-06980e",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NHS-QVV",
            "name": "NHS DORSET INTEGRATED CARE BOARD",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "QVV"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PGWM-4538-ZGJR"
                }
            ],
            "address": {
                "streetAddress": "County Hall Colliton Park",
                "locality": "Dorchester",
                "postalCode": "DT1 1XJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK25"
            },
            "contactPoint": {
                "email": "dorsetprocurement@nhsdorset.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-SC652982",
            "name": "Xyla",
            "identifier": {
                "scheme": "GB-COH",
                "id": "SC652982"
            },
            "address": {
                "streetAddress": "9 Appold Street",
                "locality": "London",
                "postalCode": "EC2A 2AP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "email": "info@xylaservices.com"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-NHS-QVV",
        "name": "NHS DORSET INTEGRATED CARE BOARD"
    },
    "tender": {
        "id": "ocds-h6vhtk-06980e",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital Referral, Assessment, and Review) Pathway Portal & Finance Management",
        "description": "Provision of Caretrack Licensing, CHS Data Management Service, D-RAR (Digital Referral, Assessment, and Review) Pathway Portal & Finance Management for NHS Dorset.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Original Direct Award abandoned after a successful legal challenge and therefore this interim contract has been put in place to ensure service continuity and patient safety while a compliant procurement is currently undertaken. The contract start date is 1st April 2026 for 12 months but the contract can be broken during the 12 months if the compliant procurement is completed and implementation can be achieved before the 31st March 2027.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersTechnicalReasons"
            },
            {
                "id": "urgency"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 360042,
                "amount": 300035,
                "currency": "GBP"
            },
            "mainProcurementCategory": "goods",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-SC652982",
                    "name": "Xyla"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-05-13T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "044068-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/044068-2026",
                    "datePublished": "2026-05-13T15:42:35+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-05-13T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}