Award

HPE Complete Care

POLICE & CRIME COMMISSIONER FOR MERSEYSIDE & CHIEF CONSTABLE FOR MERSEYSIDE

This public procurement record has 1 release in its history.

Award

19 May 2026 at 06:50

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process for "HPE Complete Care" was conducted by the Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside. This tender falls under the services category, specifically software support services, and was developed to provide direct support delivered by HPE. The procurement process was completed using the direct method, classified as "Below threshold - without competition." The contract, starting from 1st April 2026 to 31st March 2028, was awarded to SOFTCAT PLC on 1st April 2026. The procurement covers several regions within the United Kingdom, including UKC, UKD, UKE, and others.

This tender presents significant opportunities for businesses involved in providing software support services. Companies with expertise in delivering comprehensive care solutions and those capable of operating at a large scale would find this tender particularly aligned with their capabilities. Such opportunities could support growth by establishing relationships with public authorities like the Police & Crime Commissioner for Merseyside, fostering ongoing service commitments, and expanding market presence in the UK. As the tender was carried out without competition, similar businesses should maintain close relations with public sector organisations to identify future opportunities where they can demonstrate value and reliability.

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Notice Information

Notice Title

HPE Complete Care

Notice Description

HPE Complete Care - Support delivered direct by HPE - Includes software/firmware support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069b7c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045579-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£34,914 Under £100K

Notice Dates

Publication Date
19 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE & CRIME COMMISSIONER FOR MERSEYSIDE & CHIEF CONSTABLE FOR MERSEYSIDE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 3AN
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Everton West
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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