Award

Halo ITSM

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

19 May 2026 at 14:53

Summary of the contracting process

West Northamptonshire Council has completed the procurement process for the "Halo ITSM" service, with the contract awarded to Halo Service solutions limited on 30th April 2026. This procurement is categorised under software support services and falls within the IT industry. The procurement was facilitated through a direct award via G-Cloud 14, aimed at continuing an existing service without prior publication of a call for competition. The contracting process, labelled under procurement stage "Award", was located in the UKF24 region, Northampton. This direct award was for a service subscription covering a three-year period, with the option for an additional year, valued at £356,834. The contract is now active.

The procurement of the "Halo ITSM" solution suggests growth opportunities primarily for large-scale IT service providers that specialise in software support and IT service management systems. With the procurement method circumventing a public bidding phase, businesses with existing relationships with public sector clients or those listed on frameworks like G-Cloud may find avenues for future engagements. Companies looking to provide continuity in service provision to local authorities like West Northamptonshire Council could particularly benefit by positioning themselves for similar direct award contracts requiring specific expertise and prior proven service performance.

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How relevant is this notice?

Notice Title

Halo ITSM

Notice Description

subscription service for Halo ITSM this was Direct Award via G cloud 14 on continuation of service

Lot Information

Lot 1

3 year subscription for Halo ITSM licensing plus an optional 1 further year

Options: 1 additional year beyond the initial 3 year

Procurement Information

direct award via G cloud based on continuation of service

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069c27
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045851-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£356,834 £100K-£500K

Notice Dates

Publication Date
19 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF24 West Northamptonshire

Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOULTIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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