Award

Customer Telephone Interpreter Services

SALIX HOMES

This public procurement record has 1 release in its history.

Award

20 May 2026 at 10:36

Summary of the contracting process

The procurement process, led by Salix Homes, aimed to acquire Customer Telephone Interpreter Services under the industry category of interpretation services. With its location in Salford, United Kingdom, this process focused on providing phone and online interpreting services across various contexts such as calls, interviews, and meetings. The procurement process has reached the award stage as of 20th May 2026, with the contract running from 2nd March 2026 to 1st March 2029. The procurement was conducted through a direct method, classified as below the threshold without competition.

This tender offers businesses in the interpretation services sector an opportunity to grow by collaborating with public authorities like Salix Homes. It is well-suited for small and medium-sized enterprises that can provide comprehensive interpretation services quickly and efficiently. Successful suppliers, such as LANGUAGE LINE LIMITED based in London, exemplify the type of business that can leverage such contracts to enhance their market presence and expand their service offerings across the UK.

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Notice Title

Customer Telephone Interpreter Services

Notice Description

Customer interpreting services provided via phone used and online services, used company wide for calls, interviews, meetings and sign ups to name a few.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069d1b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046253-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£38,028 Under £100K

Notice Dates

Publication Date
20 May 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Mar 20262 months ago
Contract Period
2 Mar 2026 - 1 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SALIX HOMES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M5 4DT
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Pendleton & Charlestown
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

LANGUAGE LINE

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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