Planning

UC Telephony and Contact Centre

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Planning

22 May 2026 at 08:58

UK1 - Pipeline Notice
Summary of the contracting process

West Northamptonshire Council is in the planning stage of a procurement process for a project titled "UC Telephony and Contact Centre". This contract falls under the industry category of local telephone services and is classified as a service with a total estimated value of £2.1 million. The procurement process is selective, following an award under framework method, and is competitive in nature. The location of the service is set within Northampton, UK, with the planned contract period starting from 1st September 2028 and concluding on 9th September 2032. This process aligns with legal regulations as per UKPGA 2023/54.

The tender presents growth opportunities for businesses specialising in telephony and contact centre solutions, particularly those capable of providing local telephone services. Companies that have experience with frameworks and can meet the competitive procurement nature of this process will find this tender beneficial. Well-suited businesses should have the capacity to deliver substantial services as defined by the high budget threshold of this contract. West Northamptonshire Council serves as a public authority within the sub-central government sector, ensuring a reputable partnership.

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Notice Information

Notice Title

UC Telephony and Contact Centre

Notice Description

UC Telephony and Contact Centre for West Northamptonshire

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a05f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047551-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64211100 - Local telephone services

Notice Value(s)

Tender Value
£2,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2028 - 9 Sep 2032 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
Not specified
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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