This public procurement record has 2 releases in its history.

Tender

13 Jul 2026 at 14:49

Planning

26 May 2026 at 09:26

Summary of the contracting process

Transport for Wales Rail Limited is currently in the tender stage for a procurement titled "Revenue Protection Back Office". This process is set within the industry category focusing on the provision of an industry-specific software package, specifically targeting integrated revenue protection back-office operations and technology platforms. Based in Pontypridd, United Kingdom, the contract's procurement method is open and follows a competitive flexible procedure for the submission of proposals. Key deadlines include the tender submission closing on 10th August 2026, with the enquiry period ending on 27th July 2026. The contract award is projected to be finalised by 1st September 2026, with the contractual period commencing on 14th September 2026 and running until 13th September 2029, including options for two additional one-year extensions.

This opportunity presents significant potential for business growth, particularly for enterprises specialising in software for revenue management systems, including small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). Given the focus on quality and commercial value—weighted at 60% and 40% respectively—businesses that provide cost-effective, innovative solutions with robust technology platforms will be well positioned to benefit from this tender. The project not only opens avenues for immediate collaboration with a major public transport entity but also for potential long-term engagement through optional contract extensions.

How relevant is this notice?

Notice Title

Revenue Protection Back Office

Notice Description

TfW is seeking to establish a stable, medium-term managed service that integrates both revenue protection back-office operations and a technology platform supporting the full penalty fare lifecycle.

Lot Information

Lot 1

Options: Optional extensions: 1 year + 1 year

Renewal: Optional extensions: 1 year + 1 year

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a2cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065729-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£1,220,000 £1M-£10M
Lots Value
£1,220,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20263 weeks ago
Submission Deadline
10 Aug 20264 days to go
Future Notice Date
29 May 2026Expired
Award Date
Not specified
Contract Period
13 Sep 2026 - 13 Sep 2029 3-4 years
Recurrence
2029-09-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06a2cd-2026-07-13T15:49:49+01:00",
    "date": "2026-07-13T15:49:49+01:00",
    "ocid": "ocds-h6vhtk-06a2cd",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "048482-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/048482-2026",
                "datePublished": "2026-05-26T10:26:01+01:00",
                "format": "text/html"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-COH-12619906",
            "name": "Transport for Wales Rail Limited (Utility Buyer)",
            "identifier": {
                "scheme": "GB-COH",
                "id": "12619906"
            },
            "address": {
                "streetAddress": "3 Llys Cadwyn",
                "locality": "Pontypridd",
                "postalCode": "CF37 4TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "Rachel Probert",
                "email": "SupplyChain@tfw.wales"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.tfw.wales",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PVJP-5451-JYWQ",
            "name": "Transport for Wales Rail Limited (Utility Buyer)",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVJP-5451-JYWQ"
            },
            "address": {
                "streetAddress": "3 Llys Cadwyn",
                "locality": "Pontypridd",
                "postalCode": "CF374TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "email": "procurement.help@tfwrail.wales"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.tfwrail.wales",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PVJP-5451-JYWQ",
        "name": "Transport for Wales Rail Limited (Utility Buyer)"
    },
    "tender": {
        "id": "TFW0943.00",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Revenue Protection Back Office",
        "description": "TfW is seeking to establish a stable, medium-term managed service that integrates both revenue protection back-office operations and a technology platform supporting the full penalty fare lifecycle.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48100000",
                        "description": "Industry specific software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1464000,
            "amount": 1220000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "goods",
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-09-14T00:00:00+01:00",
                    "endDate": "2029-09-13T23:59:59+01:00",
                    "maxExtentDate": "2031-09-13T23:59:59+01:00"
                },
                "status": "active",
                "value": {
                    "amountGross": 1464000,
                    "amount": 1220000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Quality - 60% Commercial - 40%",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "60%"
                        },
                        {
                            "type": "price",
                            "name": "Commercial",
                            "description": "40%"
                        }
                    ]
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Optional extensions: 1 year + 1 year"
                },
                "hasOptions": true,
                "options": {
                    "description": "Optional extensions: 1 year + 1 year"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-05-29T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Single Stage option for interviews"
        },
        "aboveThreshold": true,
        "submissionMethodDetails": "Via the TfW Atamis Procurement Portal (https://tfw.my.site.com/s/Welcome) using code: C0207.Once you have registered, you will find the home screen with various access links. To view and register onto any Transport for Wales tender opportunities, click on the 'Find Opportunities' section on the home page. Once you have registered for the tenders you are interested in, return to the home page where you'll find the 'My Proposals and Quotes' button.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-08-10T17:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-07-27T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-09-01T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "065729-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/065729-2026",
                "datePublished": "2026-07-13T15:49:49+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2029-09-01T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en"
}